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PostNord

PostNord is a Nordic postal and logistics company that provides comprehensive postal and logistics services. The company was established in 2009 when Danish Post and Swedish Post merged.

Send a PostNord parcel

Send a PostNord parcel with Shipit: Business Parcel, Home Parcel, Parcel Locker, Service Point, PostNord MyPack Collect DPD

Send a parcel

Track a PostNord parcel

Track PostNord shipments created via Shipit.

Track shipment

Integrate PostNord delivery methods into your online store

Easily add PostNord delivery methods to your online store using Shipit’s ready-made integrations.

Ready-made integrations

Example pricing for PostNord shipments

Example pricing for Shipit business customers using Shipit’s carrier agreements. You can also use your own carrier contracts.

Pricing examples

Track PostNord shipments

Track PostNord shipments created via Shipit by entering the tracking number.

Send a PostNord parcel

Prices are for registered Shipit business customers. VAT will be added to the prices. Prices include the fuel surcharge.

Business Parcel

Maximum length: 175 cm Maximum girth: 300 cm Maximum weight depends on the destination country

From €9.90

Home Parcel

Maximum weight: 35 kg within the Nordic countries, 31.5 kg within Europe Maximum length: 175 cm Maximum girth: 300 cm

From €15.79

Parcel Locker

Maximum dimensions: 60 × 42 × 49 cm Maximum weight depends on the destination country

From €5.90

Service Point

Maximum dimensions: length + girth max. 3 m Maximum weight depends on the destination country

From €5.90

PostNord MyPack Collect DPD

Minimum dimensions: length 14 cm, width 9 cm, height 1.5 cm Maximum weight: 20 kg

From €7.43

Integrate PostNord delivery methods into your online store, ERP, and WMS systems easily with Shipit

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Postnord

Wide range of postal and logistics services in the Nordic countries

PostNord operates especially in the Nordic countries, but also has operations elsewhere in Europe.

PostNord's pickup point network includes up to 14,000 pickup points and in Finland over 2,000 pickup points, of which about 700 are parcel lockers. With PostNord's network, you can easily reach 25 million households and over 2.5 million companies.

You can quickly integrate PostNord's parcel services into your online store with Shipit integrations. Additionally, you can also easily send PostNord packages using our shipping tool.

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Postnord

Reliable and responsible

PostNord is a reliable and responsible partner that places high priority on sustainability and environmental matters. The company’s goal is to be a fossil-free pioneer in logistics and to offer fossil-free transport services by the year 2030.

Through Shipit, you have access to the following PostNord services:

  • PostNord Service Point – Parcel delivery to a pickup point

  • PostNord Parcel Locker – Parcel delivery to a parcel locker

  • PostNord Home – Delivery directly to the customer’s door

  • PostNord Business – B2B parcel delivery service

  • PostNord MyPack Collect DPD

Make a shipment

PostNord Locker – an easy and flexible way to pick up and return parcels

The PostNord Locker is a parcel locker operated via the PostNord app and a Bluetooth connection. You can pick up and return your parcels from the locker at any time of the day.

How to Open a PostNord Locker

  1. Download the PostNord app to your phone and make sure Bluetooth is turned on.

  2. Register in the app using the same phone number or email address you provided when shopping online.

  3. When your parcel has arrived, open the app, select the incoming shipment, and follow the on-screen instructions to open the locker.

  4. You don’t need a separate code. If the locker doesn’t open, move closer to the locker and try again.

If you experience any problems, you can call PostNord Locker technical support at 020 690 399 or contact PostNord customer service.

How to Order a Parcel to a PostNord Locker

  1. Place your order in an online store and choose delivery to a pickup point.

  2. From the delivery options, select PostNord Locker.

    Note: The locker is not the default delivery option, so it must be selected manually.

  3. You’ll receive a notification about your parcel’s arrival in the PostNord app and/or by SMS.

How Returns Work

Returning with PostNord is easy and done through the mobile app.

  1. Attach the return address label to the parcel.

  2. Reserve a locker for your return in the app using your parcel details.

  3. The reservation is valid for 30 minutes. If needed, you can cancel the reservation and select a new locker or extend the time by 15 minutes.

  4. Open the locker using the app and Bluetooth.

  5. You can track the progress of your return in the app.

Tip for Your First Pickup or Return

Download the PostNord app and register before your first pickup to ensure a smooth and quick experience.
Register with the same contact details you provided when placing your order.

Services

Description

PostNord Home Parcel (formerly PostNord MyPack Home) is designed for B2C shipments, where the parcel is delivered directly to the recipient’s doorstep.
Pick-up from the sender is always included, but Home Parcels can also be dropped off at PostNord service points (Note: maximum of 5 parcels at a time).

With the PostNord Home Parcel service, the recipient can choose the delivery day and the time window during which the parcel will be delivered.

If the recipient does not schedule the delivery or collection, the parcel will be returned to the sender at their expense — after 14 days for Nordic countries and 7 days for other European countries.

In the PostNord Home Parcel service, the shipment is handed over against a signature to a person at the same address; the recipient does not have to be the individual named on the address label.

If someone else collects the parcel from a service point, an authorization letter (power of attorney) is required.

Dimensions and Estimated Delivery Times

Maximum weight: 35 kg within the Nordic countries and 31.5 kg to the rest of Europe.

Maximum length: 175 cm
Maximum girth: 300 cm

Estimated delivery times (business days):

  • Finland: 2–3

  • Estonia, Latvia, Lithuania: 1–3

  • Sweden, Denmark, Germany: 2–5

  • Norway, Benelux, Austria, Czech Republic, Poland: 2–6

  • France, Hungary, Slovakia, Slovenia: 3–6

  • United Kingdom, Ireland, Italy, Spain: 4–6

  • Portugal, Croatia: 5–6

With the PostNord Home Parcel service, the recipient can choose both the delivery day and the time window for delivery. The recipient is notified of the delivery by SMS or email.
They can also use PostNord’s logistics app – the most downloaded logistics app in the Nordic countries – to track and manage their delivery.

PostNord Parcel Locker (formerly MyPack Collect) is a service designed for businesses, enabling the shipment of parcels weighing up to 20 kg within Finland and to other Nordic countries.

Fast deliveries to the parcel locker chosen by the recipient in all Nordic countries.

Full tracking from start to finish – from pickup at the sender to collection by the recipient from the locker.

The recipient receives a notification by SMS, email, or via the PostNord app when the parcel is ready for collection.

Pickup from the sender is always included, but Parcel Locker shipments can also be dropped off at PostNord service points. The parcel is collected from the sender and delivered to the recipient’s nearest parcel locker.

Shipments can be dropped off at PostNord service points (maximum of 5 parcels at a time), or you can order a free pickup directly through the Shipit system under the Pickup order section.

Weights and Dimensions in Finland

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Dimensions: 60 cm × 42 cm × 49 cm
Weight: 20 kg

Weights and Dimensions in the Nordic Countries

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Dimensions: 60 cm × 42 cm × 49 cm
Weight: 10 kg

Shipping Information

Pickup included in the price; drop-off also available at service points.
Pickup location: Parcel locker
Trackable: Yes

Estimated delivery times:
Domestic: 1–2 business days
International: 2–6 business days

PostNord Service Point (formerly MyPack Collect) is a service designed for businesses, allowing parcels weighing up to 30 kg to be sent both within Finland and across Europe.

Fast delivery to the service point chosen by the recipient – deliveries cover both the Nordic countries and the rest of Europe.

Full tracking throughout the journey – from pickup at the sender’s premises to collection by the recipient.

The recipient receives a notification by SMS, email, or through the PostNord app when the parcel is ready for collection at the selected service point.

Pickup from the sender is always included, but Service Point shipments can also be dropped off at PostNord service points. The parcel is collected from the sender and delivered to the recipient’s nearest pickup point.

Shipments can be dropped off at PostNord service points (maximum of 5 parcels at a time), or you can order a free pickup directly through the Shipit system under the Pickup order section.

Weights and Dimensions in Finland

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Length: 1.5 m
Length + circumference: maximum 3 m
Weight: 30 kg

Weights and Dimensions in the Nordic Countries

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Length: 1.5 m
Length + circumference: maximum 3 m
Weight: 20 kg

Weights and Dimensions Outside the Nordic Countries

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Length: 1 m
Length + circumference: maximum 2.5 m
Weight: 20 kg

Shipping Information

Pickup included in the price; drop-off also available at service points.
Pickup location: Service point
Trackable: Yes

Estimated delivery times:
Domestic: 1–2 business days
International: 2–6 business days

Description

PostNord Business Parcel (formerly Parcel) is a business-to-business delivery service that operates on business days between 08:00 and 16:00.

The shipment is always picked up from the sender.

Dimensions and Estimated Delivery Times

Maximum weight:

  • Finland and Nordic countries: 35 kg

  • Other European countries: 31.5 kg

Maximum length: 175 cm
Maximum girth: 300 cm

Estimated delivery times (business days):

  • 1–2 Finland (FI)

  • 1–3 Estonia (EE), Latvia (LV), Lithuania (LT)

  • 1–4 Sweden (SE), Denmark (DK), Germany (DE)

  • 2–5 Norway (NO), Luxembourg (LU), Netherlands (NL), Belgium (BE), Austria (AT), Switzerland (CH), Czech Republic (CZ), Poland (PL)

  • 3–5 France (FR), Hungary (HU), Slovakia (SK), Slovenia (SI), Monaco (MC)

  • 4–6 United Kingdom (GB), Ireland (IE), Italy (IT), Spain (ES)

  • 5–6 Portugal (PT), Croatia (HR)

  • 5–7 Iceland (IS), Bosnia (BA), Serbia (RS), Bulgaria (BG), Romania (RO), Greece (GR)

Send parcels to your customers in the Nordic countries and across Europe.

You can drop off the shipment at a PostNord service point, or it can be picked up from the sender and delivered to the recipient’s nearest pickup point or parcel locker, depending on the destination country.

  • No tire shipments with this service.

  • PO Box addresses are not accepted.

Parcels are stored at pickup points for at least 7 days (storage times may vary by country). The arrival notification always includes the last pickup date. If the customer does not collect the parcel, it will be returned to the sender at their own expense.

Weights and Dimensions

  • Minimum dimensions: Length 14 cm, width 9 cm, height 1.5 cm

  • Maximum dimensions in the Nordic countries: Length 150 cm, length + circumference = 300 cm

  • Maximum dimensions in other European countries: Length 100 cm, length + circumference = 250 cm

  • Maximum weight: 20 kg

Estimated delivery times (business days):

  • Germany, Austria, and the Benelux countries: 3–4

  • Estonia, Latvia, and Lithuania: 1–3

  • France: 4–5

  • Spain: 4–6

Check delivery times here: https://www.postnord.fi/tyokalut/laske-toimitusaika

The recipient will receive a notification by SMS, email, or via the mobile app when the parcel is ready for collection.

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