PostNord

Description

PostNord Home Parcel (formerly PostNord MyPack Home) is designed for B2C shipments, where the parcel is delivered directly to the recipient’s doorstep.
Pick-up from the sender is always included, but Home Parcels can also be dropped off at PostNord service points (Note: maximum of 5 parcels at a time).

With the PostNord Home Parcel service, the recipient can choose the delivery day and the time window during which the parcel will be delivered.

If the recipient does not schedule the delivery or collection, the parcel will be returned to the sender at their expense — after 14 days for Nordic countries and 7 days for other European countries.

In the PostNord Home Parcel service, the shipment is handed over against a signature to a person at the same address; the recipient does not have to be the individual named on the address label.

If someone else collects the parcel from a service point, an authorization letter (power of attorney) is required.

Dimensions and Estimated Delivery Times

Maximum weight: 35 kg within the Nordic countries and 31.5 kg to the rest of Europe.

Maximum length: 175 cm
Maximum girth: 300 cm

Estimated delivery times (business days):

• Finland: 2–3

• Estonia, Latvia, Lithuania: 1–3

• Sweden, Denmark, Germany: 2–5

• Norway, Benelux, Austria, Czech Republic, Poland: 2–6

• France, Hungary, Slovakia, Slovenia: 3–6

• United Kingdom, Ireland, Italy, Spain: 4–6

• Portugal, Croatia: 5–6

With the PostNord Home Parcel service, the recipient can choose both the delivery day and the time window for delivery. The recipient is notified of the delivery by SMS or email.
They can also use PostNord’s logistics app – the most downloaded logistics app in the Nordic countries – to track and manage their delivery.

PostNord Parcel Locker (formerly MyPack Collect) is a service designed for businesses, enabling the shipment of parcels weighing up to 20 kg within Finland and to other Nordic countries.

Fast deliveries to the parcel locker chosen by the recipient in all Nordic countries.

Full tracking from start to finish – from pickup at the sender to collection by the recipient from the locker.

The recipient receives a notification by SMS, email, or via the PostNord app when the parcel is ready for collection.

Pickup from the sender is always included, but Parcel Locker shipments can also be dropped off at PostNord service points. The parcel is collected from the sender and delivered to the recipient’s nearest parcel locker.

Shipments can be dropped off at PostNord service points (maximum of 5 parcels at a time), or you can order a free pickup directly through the Shipit system under the Pickup order section.

Weights and Dimensions in Finland

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Dimensions: 60 cm × 42 cm × 49 cm
Weight: 20 kg

Weights and Dimensions in the Nordic Countries

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Dimensions: 60 cm × 42 cm × 49 cm
Weight: 10 kg

Shipping Information

Pickup included in the price; drop-off also available at service points.
Pickup location: Parcel locker
Trackable: Yes

Estimated delivery times:
Domestic: 1–2 business days
International: 2–6 business days

PostNord Service Point (formerly MyPack Collect) is a service designed for businesses, allowing parcels weighing up to 30 kg to be sent both within Finland and across Europe.

Fast delivery to the service point chosen by the recipient – deliveries cover both the Nordic countries and the rest of Europe.

Full tracking throughout the journey – from pickup at the sender’s premises to collection by the recipient.

The recipient receives a notification by SMS, email, or through the PostNord app when the parcel is ready for collection at the selected service point.

Pickup from the sender is always included, but Service Point shipments can also be dropped off at PostNord service points. The parcel is collected from the sender and delivered to the recipient’s nearest pickup point.

Shipments can be dropped off at PostNord service points (maximum of 5 parcels at a time), or you can order a free pickup directly through the Shipit system under the Pickup order section.

Weights and Dimensions in Finland

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Length: 1.5 m
Length + circumference: maximum 3 m
Weight: 30 kg

Weights and Dimensions in the Nordic Countries

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Length: 1.5 m
Length + circumference: maximum 3 m
Weight: 20 kg

Weights and Dimensions Outside the Nordic Countries

Minimum:
Dimensions: 100 mm × 150 mm × 15 mm
Weight: 150 g

Maximum:
Length: 1 m
Length + circumference: maximum 2.5 m
Weight: 20 kg

Shipping Information

Pickup included in the price; drop-off also available at service points.
Pickup location: Service point
Trackable: Yes

Estimated delivery times:
Domestic: 1–2 business days
International: 2–6 business days

Description

PostNord Business Parcel (formerly Parcel) is a business-to-business delivery service that operates on business days between 08:00 and 16:00.

The shipment is always picked up from the sender.

Dimensions and Estimated Delivery Times

Maximum weight:

• Finland and Nordic countries: 35 kg

• Other European countries: 31.5 kg

Maximum length: 175 cm
Maximum girth: 300 cm

Estimated delivery times (business days):

• 1–2 Finland (FI)

• 1–3 Estonia (EE), Latvia (LV), Lithuania (LT)

• 1–4 Sweden (SE), Denmark (DK), Germany (DE)

• 2–5 Norway (NO), Luxembourg (LU), Netherlands (NL), Belgium (BE), Austria (AT), Switzerland (CH), Czech Republic (CZ), Poland (PL)

• 3–5 France (FR), Hungary (HU), Slovakia (SK), Slovenia (SI), Monaco (MC)

• 4–6 United Kingdom (GB), Ireland (IE), Italy (IT), Spain (ES)

• 5–6 Portugal (PT), Croatia (HR)

• 5–7 Iceland (IS), Bosnia (BA), Serbia (RS), Bulgaria (BG), Romania (RO), Greece (GR)

Send parcels to your customers in the Nordic countries and across Europe.

You can drop off the shipment at a PostNord service point, or it can be picked up from the sender and delivered to the recipient’s nearest pickup point or parcel locker, depending on the destination country.

• No tire shipments with this service.

• PO Box addresses are not accepted.

Parcels are stored at pickup points for at least 7 days (storage times may vary by country). The arrival notification always includes the last pickup date. If the customer does not collect the parcel, it will be returned to the sender at their own expense.

Weights and Dimensions

• Minimum dimensions: Length 14 cm, width 9 cm, height 1.5 cm

• Maximum dimensions in the Nordic countries: Length 150 cm, length + circumference = 300 cm

• Maximum dimensions in other European countries: Length 100 cm, length + circumference = 250 cm

• Maximum weight: 20 kg

Estimated delivery times (business days):

• Germany, Austria, and the Benelux countries: 3–4

• Estonia, Latvia, and Lithuania: 1–3

• France: 4–5

• Spain: 4–6

Check delivery times here: https://www.postnord.fi/tyokalut/laske-toimitusaika

The recipient will receive a notification by SMS, email, or via the mobile app when the parcel is ready for collection.