Vilkas Now and Suite

• If you want to become our billing customer, send your billing information by email to customerservice at shipit.fi and provide us with your company name and contact person name, business ID, phone number. Billing methods include e-invoicing and PDF invoice by email.
  

• If you use Shipit integration in your online store, you must apply for billing customer status or deposit funds into your Shipit wallet.
  

• Read more about our payment methods: https://www.shipit.fi/palvelut/ohjeet/kayttoohjeet/maksutavat

When planning your online store's delivery methods, it's important to find a balance between speed, cost-effectiveness, and customer satisfaction. We help you understand which delivery methods are best suited for different product categories and customer segments, while offering competitive prices and flexible delivery options. Check out our article on delivery method pricing, and ensure that your online store's services optimally meet both your and your customers' needs!

Delivery method pricing in online stores

Example price lists

If you're a more active shipper, please contact our sales directly at sales(at)shipit.fi or submit a contact request.

You can either use Shipit's pre-negotiated transport contracts or utilize your own transport contracts. You can also combine your own and Shipit's contracts; just notify Shipit customer service about your own contract and choose additional carriers using the Shipit plugin.

Are you an online retailer looking to expand deliveries internationally? Shipit offers advice on sending packages beyond Finland's borders! We guide you in choosing the right transport options, managing customs details, and finding cost-effective solutions for international sales. Check out our tips and make your online store's global operations smooth and effortless.

Shipping packages abroad

Also check out:

International trade and VAT

Proforma and commercial invoice

Eori

Export declaration

Payment method: Billing

If the service to be canceled does not include pickup, the shipment will not be charged until the carrier has received it.

However, if it's a service with pickup, such as UPS, GLS, or freight shipment, the shipment must be canceled through customer service (via chat, phone, or email). This ensures that the carrier doesn't make an unnecessary pickup attempt. These shipments are also automatically activated for billing, and canceling them requires line item nullification.

Payment method: Wallet

If you cancel a service that does not include pickup, and the address label is not activated by the carrier, the amount you paid will automatically return to your wallet after the address label expires. However, this process may involve some delay. If you want to speed up the refund, you can request it directly from our customer service, which is available via chat, phone, or email.

If it's a service that includes pickup, such as UPS, GLS, or freight shipment, the shipment must be canceled through customer service (chat, phone, email) to prevent unnecessary pickup by the carrier. For such services, the amount you paid will not be automatically returned to your wallet.

Payment method: One-time payment

All shipments must be canceled through customer service (chat, phone, email) so we can process the refund and cancel the pickup if necessary. The refund is usually processed directly to the payment method originally used.

FREQUENTLY ASKED QUESTIONS