Oulu-based hifi retailer Hifikaupat.fi creates its online store shipments directly in Shopify with Shipit's Delivery Checkout app. Every shipment saves time, as order details are transferred to the shipment automatically.
Hifi from Oulu to all of Finland
Audiokauppa Oulu Oy is a hifi retailer founded in 2013 that operates under the name Hifikaupat.fi. The company sells car audio, home audio and pro audio, and designs and installs systems for homes, cars and businesses. Its store, installation hall and warehouse are located in Oulu, Finland.
Shipments leave Oulu for customers across Finland and Europe. Smaller products travel as parcels to a parcel locker, pickup point or the customer's door. Large and heavy products, such as big speakers and subwoofers, are often delivered as freight to the customer's door or collected from the store.
Customers include consumers, and on the pro side Hifikaupat also delivers and installs systems for businesses and public spaces.
On board even before the app's launch
Before Shipit, Hifikaupat used another shipping system, and the main reason for switching was cost optimization. Hifikaupat started using Shipit's Delivery Checkout app in Shopify even before the app's official launch.
When the company renewed its online store, Shipit came along.
– We continued with Shipit in our new online store because it worked well in the old one. Customer service is always there to help, and the app keeps improving, says Natalia Soikko, E-commerce Manager at Hifikaupat.
The rollout went smoothly in both the old and the new online store.
A shipment ready in three clicks
Everything is handled in Shopify with the Shipit app, and shipments are created directly from the order.
– I open the order, select Shipit, click Save, and the shipment is ready, Natalia explains.
Processing a shipment and printing the shipping label takes only about 30 seconds. When needed, a partial delivery or an extra shipping label can be created from the same order, and these are among the most important everyday features for Hifikaupat. Customers also automatically receive a notification when their shipment is on its way.
At checkout, customers can choose a Posti or DSV parcel locker, a Posti pickup point or home delivery. Orders can also be collected free of charge from the store in Oulu.
Fast answers and fixes to the app
According to Natalia, Shipit's customer service is excellent. Answers come quickly, and help comes either as clear instructions or as a fix directly in the app.
Next up: PostNord
Hifikaupat plans to add PostNord's delivery methods to its range soon. With Shipit, a new carrier and its delivery methods can be added easily without separate systems.
In the future, Hifikaupat also wants to see the shipment status of every order in Shopify: whether a tracking code has been created, whether the shipment is in transit and whether it has been delivered. This is something Shipit can support Hifikaupat with.
Getting started is easy, and the app takes care of the shipments. Customer service is always available and open to suggestions for improvement.
– Natalia Soikko, E-commerce Manager, Hifikaupat.fi
Would you like to ship from your own online store in seconds too?
Explore Shipit's services for online stores and the Shipit Delivery Checkout app, which you can install directly from the Shopify App Store. Get started by registering as a Shipit business customer. Our customer service is available on weekdays from 9 am to 4 pm (EET).