Shopify Shipit Delivery Checkout

Shipit Delivery Checkout

Easy and fast – start efficient shipment management today!

Shipit Delivery Checkout is a Shopify app that makes managing your online store's shipments easy, efficient, and reliable. The app also works on the Shopify Basic plan without the CCS feature, and scales flexibly all the way up to Shopify Plus.

With Shipit Delivery Checkout, you manage your entire shipping process from one place, directly in Shopify. You can create shipments, print shipping labels, track deliveries, and automate everyday routines without separate tools or complicated integrations.

Pickup point selection at Shopify checkout is available depending on your Shopify plan's features. On the Shopify Basic plan, pickup point selection isn't available at checkout, but all of Shipit Delivery Checkout's other shipping and management features work normally.

Shipit Delivery Checkout is designed for online retailers who want a reliable shipping solution that supports growth rather than limiting it. The solution suits both stores just starting out on Shopify Basic and high-volume Shopify Plus stores.

Benefits of Shipit Delivery Checkout:

Works on the Shopify Basic plan too, without the CCS feature – scales all the way up to Shopify Plus
Automatic shipping labels and tracking links
Create and manage shipments directly in Shopify
Pickup point selection at Shopify checkout (on supported Shopify plans)
Simple, automated shipping process
Fewer errors, more control

1. Getting Started

Add API credentials, sender details, and choose automation.

2. Delivery method setup and shipping rules

Create default parcel dimensions and add the delivery methods that suit your store.

3. Connect Shopify to Shipit’s delivery methods

With just a few clicks in Shopify’s settings.

4. Order processing in Shopify

Easy and fast with the automation of your choice.

Shopify Basic

Quick Guide for Shopify Basic Users

Do you have Shopify's Basic plan, or the Grow plan without the CCS feature? This quick guide walks you through, step by step, how to get your shipping methods working smoothly at checkout and shipping labels printing without hassle.

Read the full quick guide →

Quick setup: ready-made shipping methods, parcel sizes and automation
App API and basic settings
Creating default package sizes
Setting up shipping methods and zones in Shopify
Configuration backup
Processing new orders and printing shipping labels

Important for Shopify Basic users

The instructions relevant to you on this page are marked "NO CCS". If you're on the Shopify Basic plan, or the Shopify Grow plan without the CCS feature, we recommend checking out the quick guide above, it has all the necessary steps gathered on a single page.

Shopify Grow, Advanced, Plus

Click the links below to jump directly to the instructions you need.

1. Setup – Settings

2. Shipment Automation Settings – Parcel Settings

3. Adding Shipping Methods

Shipping Method Rules – For CCS Customers

4. Connecting Shipit Shipping Methods to Shopify

5. Order Processing

6. Additional Features

Need help with installation? (Installation service)

See the quick guide for Shopify Basic and Grow users (without the CCS feature)

Quick setup

The Shipit Delivery Checkout app includes Quick setup, which configures your store in just a few clicks:

sender details retrieved from Shipit
shipping methods with prices
pickup points at checkout
free shipping rules
delivery option sorting (Advanced delivery sorting)
automation settings

You’ll find Quick setup by opening the app in Shopify and scrolling down on the home page.

The settings template is selected based on the country of the Shipit service you registered with (Finland, Sweden or Estonia), not based on language or postal address.

Are you on the Shopify Basic plan, or the Grow plan without the CCS feature? See the quick guide for Basic users.

How to do it:

Open the Shipit Delivery Checkout app in Shopify and scroll down to Quick setup.
Paste your Shipit API key into the field. You’ll find the key in your Shipit account under Settings (gear icon) → Organization settings → API credentials.
Click “Verify and save credentials”. Your sender details, such as your business ID, VAT number and EORI number, are retrieved automatically from Shipit.
Click “Install Grow with CCS / Advanced / Plus”.
Connect the Shipit shipping methods to Shopify as described in the CCS instructions.

The Carrier Calculated Shipping (CCS) feature must be enabled in Shopify. How to check if CCS is enabled in your store

What does Quick setup create?

✓ Shipping methods and rules

Shipping methods with prices at checkout
Pickup point lists at checkout
Free shipping rules
Ready-made country restriction rules that let you limit shipping methods to specific countries. These rules are not enabled automatically, but you can enable them from your rule templates.

You can edit the shipping methods created by the template to suit your needs, delete them or use them as a template for creating new shipping methods.

✓ Delivery option sorting (Delivery Customization)

Quick setup enables Advanced delivery sorting at checkout, unless it is already in use. Read more about delivery option sorting.

✓ Automation

Quick setup sets both automations to On label download:

Shipment Automation: On label download
Fulfillment Automation: On label download

This means the shipment is created and the order is marked as fulfilled when you download the shipping label. Read more about shipment automation settings.

Before using Quick setup

If you have used the template before, the shipping methods it created will be reset to their default settings, even if you have edited or renamed them. Your default shipment settings will also be replaced.
Shipping methods you have created yourself and the order of your shipping methods remain unchanged.
If you already have a shipping method you created yourself for the same service, the template adds a separate shipping method for it, and both may appear at checkout according to your rules. Check for overlapping shipping methods and decide which ones you want to keep.
A backup of your current settings is saved automatically first, so you can return to your previous settings if needed. Read more about configuration backup.

PDF instructions steps 1–3 (pages 1–14)

Getting started: API credentials, sender details, and automation

We’ll begin with the key settings that ensure the app runs smoothly:

Adding API credentials: Connect Shopify to your Shipit account by entering the API key in the app settings. This enables data synchronization between Shipit and Shopify. Note that you must have funds in your Shipit Wallet or billing enabled in order to create shipments in the Shipit Shopify app.
Sender address details: Add your company information and VAT/Tax ID numbers required for processing shipments and creating shipping labels. An EORI number is required for international shipments.
Shipment automation: Choose when shipping labels are created – manually, after order fulfillment, automatically upon new order, or another option that fits your workflow. This allows you to customize the process according to your needs.

After completing these settings, you’re ready to move on to defining parcel sizes and delivery methods (PDF instructions steps 4–6, pages 15–36).

PDF instructions pages 1–14 (pdf, 3.41 MB)

Carefully read every step/page of the PDF instructions.

Test Mode

Test Mode can be found on the app’s home page below Quick setup, under Test mode for development stores. It is intended especially for Shopify development stores that do not yet have a paid Shopify plan.

The API key you copied from your Shipit account works only in the production environment.

It cannot be used for testing. For testing, enable Test Mode, which allows you to try out all features without any cost.

Shipments created in Test Mode are not real shipments. All shipping labels will be voided, and carriers will not accept them.

No separate API key is required for Test Mode.

How can you check if CCS is enabled in your store?

You can check whether Carrier Calculated Shipping (CCS) is enabled in your Shopify store directly from the Shipit Delivery Checkout app.

Why isn’t CCS activated in the Shipit Delivery Checkout app even though I enabled it via Shopify support?

CCS is not automatically activated in the Shipit app after simply changing your Shopify plan. To enable CCS in Shipit, you need to uninstall the Shipit app and then reinstall it in your Shopify store.

In most cases, CCS is activated immediately after reinstallation. However, in some individual cases, activation may take up to three days after the Shopify plan change.

Please note that uninstalling the app also deletes your configuration backups. Write down or take screenshots of your most important settings before uninstalling the app. After reinstalling, you can quickly set up your store again with Quick setup.

How to check:

Open Shopify Admin
Go to the Shipit Delivery Checkout app
Select Settings
At the top of the settings page, you’ll see a notification box showing the current CCS status.

Notification box colors and their meaning

🟢 Green notification box
→ CCS is active and enabled

🟡 Yellow notification box
→ CCS is not enabled

Enable delivery option sorting (Delivery Customization) – CCS

We recommend enabling Advanced delivery sorting, which lets you decide the order in which delivery options are shown to your customers at checkout. For example, you can always show your preferred carrier first and display the remaining options by nearest pickup point. This setting is available for CCS customers (Grow, Advanced, Plus).

If you used Quick setup, sorting was enabled automatically. If you set things up yourself, enable it like this:

Open Shopify Admin and go to the Shipit Delivery Checkout app.
Select Settings.
Under Delivery Customization, install Advanced delivery sorting.
Once the status shows Installed and enabled, set the order of your shipping methods under Sorting configuration.

Legacy delivery sorting is the previous, distance-based sorting, which remains available for stores that do not want to switch yet. For new users, we recommend Advanced delivery sorting.

See detailed instructions: Delivery option sorting at Shopify checkout →

Configuration backup

In the Shipit Delivery Checkout app, you can save your app settings to a backup and restore them if needed. We recommend saving a backup whenever you have finished configuring your settings, and before making any major changes. If you use Quick setup, the app automatically saves a backup of your previous settings before installing the template.

What does the backup include?

Shipit and Google API keys
Sender details and bank settings
Parcel sizes
Shipping methods, rules and rule templates
Translations and tags
Packing measurements and presets
Additional shipments
Delivery option sorting
Shipping method enabled or disabled status

Backups are stored encrypted for as long as the app is installed in your store. If you uninstall the app, your backups will also be deleted.

Saving a backup

Open Shopify Admin and go to the Shipit Delivery Checkout app.
Select Settings.
Under Configuration backup, click “Save backup”.

Each save creates a new backup, so your previous backups are kept and your active settings remain unchanged. Only saved changes are included in the backup, so save your settings before backing them up.

Restoring a backup

Select the backup you want to restore from the Backup history list.
Click “View saved configuration” to see the contents of the backup.
Click “Preview restore” and check the changes before restoring.

Before restoring

If you have changed your API key since the backup was saved, restoring will reactivate the old key.
Restoring does not affect the app’s connection to your Shopify store, paid add-ons (such as Pack & Scan and Multi Location) or your shipment history.
The enabled or disabled status of your shipping methods is restored as it was in the backup.
Restoring brings back your delivery option sorting settings, but it does not switch Delivery Customization on or off in Shopify. If Delivery Customization is switched off, enable it so that the restored order is shown at checkout. See instructions.

Shipment Automation Settings

After manual fulfillment

The shipment is created automatically only after the order has been marked as fulfilled in Shopify (manual fulfillment).

→ Use this when you want to complete fulfillment in Shopify first before creating the shipment.

After new order

The shipment is created immediately when a new order is received in Shopify.

→ A fast and fully automatic option if no manual step is needed.

Attach service point after order (without booking)

The pickup point is automatically attached to the order, but no shipment booking or label creation is performed.

→ Suitable when you only want to attach the pickup point information and handle booking or shipment creation later (e.g. in an ERP system).

On label download

The shipment is created when the shipping label is downloaded in Shipit.

→ The most commonly used setting when you want to create the shipment only right before printing or transferring the label to warehouse operations.

On label download (queued)

Shipments are created in a background queue when labels are downloaded.

→ An excellent choice when handling large batches of label downloads and improved performance is needed.

Fulfillment Automation – When Shopify marks an order as fulfilled

After new order

The order is marked as fulfilled as soon as the new order is created in Shopify.

On label download

The order is marked as fulfilled when the shipping label is downloaded.

→ A common workflow where the order is considered shipped once the label has been printed.

On label download (queued)

When a large number of labels are downloaded at once, orders are processed in a queue and marked as fulfilled only after the queue has been completed.

→ This improves performance when handling large batch operations.

Practical recommendation

If you select “On label download” for Shipment Automation, it is recommended to use the same setting for Fulfillment Automation. This ensures that shipment creation and order fulfillment happen at the same stage in the process.

PDF instructions steps 4–5, pages 15–33

Delivery method setup and shipping rules

Once you’ve entered the basic information, you can define default parcel sizes and create the delivery methods that suit your store.

Create a default parcel size
Set the dimensions and weight for the default parcel size. This applies to both CCS Plan customers and those without CCS.
Create delivery methods in the Shipit app
You can add one or more delivery methods.
CCS Plan customers can additionally define the delivery method description, enable pickup point selection at checkout, and set the delivery price and currency.
Link a parcel template to the delivery method
Attach the parcel template you created earlier to each delivery method (applies to both CCS and non-CCS customers).
Enable shipping rules (CCS Plan only)
With shipping rules, you can for example:
- Offer free delivery when the cart value exceeds a certain amount
- Hide delivery methods for orders that are too heavy
- Restrict deliveries to certain countries

Shipping rules make deliveries flexible and tailored to each customer. Setting them up is simple, and you can easily add rules to your delivery methods.

PDF instructions (pages 15–33) (pdf, 3.41 MB)

Tip: Parcel settings – parcel sizes

Shipit Delivery Checkout requires that each delivery method has a default parcel size assigned. Default parcel sizes are created in the app settings under Parcel settings.

However, you don’t need to create a separate parcel size for every individual parcel type. In most cases, a few so-called “dummy parcel sizes” are sufficient.

Recommended default parcel sizes

Small domestic shipments
For example:

Matkahuolto XXS parcel
Posti Small Parcel to door or mailbox

Recommended default parcel size:

15 × 15 × 3 cm
1 kg

Other domestic and international parcel deliveries

For example:

Matkahuolto Lähellä-paketti
Posti Postipaketti
DSV Noutopistepaketti
PostNord Automaatti and Kotipaketti
GLS ShopDeliveryService
Matkahuolto Ulkomaan Lähellä-paketti
Posti Parcel Connect

Recommended default parcel size:

15 × 15 × 15 cm
1 kg

With these two default parcel sizes, you can usually get started easily, and Shipit Delivery Checkout will work as expected with the most common delivery methods.

If you have any questions about these so-called dummy parcel sizes, or are unsure how to configure the settings, feel free to contact our customer support by email:
helpdesk(at)shipit.fi

How to create a “Collect from Store” shipping method in Shipit Delivery Checkout

If you want to offer in-store pickup as an option alongside carrier shipping methods, you can easily add it in the Shipit Delivery Checkout app.

How to do it:

In the Shipit app, go to Shipping methods
Click + Create shipping method to add a new method
Click + Select Shipit method, just like when adding other shipping methods
In the search field, type “Collect from store”
Select the shipping method with the Shipit logo
Save the selection
Name the shipping method as you like (e.g. Collect from store)
Set the price and parcel size
Click Save

Done!

The Collect from store shipping method is now available for your customers to select at checkout.

How to create a shipping rule – Shipping rule (CCS only)

Example: Free delivery for orders over €50

Click the +Add New Rule button
Name the rule, for example Free delivery for orders over €50
Click the arrow ⌄ on the far right of the column to open the rule editing fields
- Click Change shipping price if…
- Enter 0 in the price field (New Price)
- Add a condition (Conditions – all conditions):
  - Rule type: Cart Total Price
  - Operator: Greater than or equal to
  - Value: 50 (Please note that the value field must be entered in cents. For example, if you want to set a price of €50, you need to enter 5000.)
Click the Save button (top center)

You can add additional rules to the same delivery method by clicking the +Add new rule button.

Example: Hiding a delivery method if the shipping country is Latvia

Click the +Add New Rule button
Name the rule clearly
– Write a descriptive name so that all store users understand the purpose of the rule (not visible to customers).
Select option
– From the dropdown menu, choose: Hide shipping method if…
Conditions
– Select All conditions.
Rule type
– Choose Shipment country.
Operator
– Select One of equal – is one of the following.
Value
– Enter Latvia if you don’t want the delivery method to be visible for that country.

Cart Price–Based Rules – Explained Options

Above, we covered a basic rule that allows you to create, for example, free shipping when the cart value is €50 or more.

However, shipping-related rules can be based on the cart price in different ways. The table below explains the available rule types and their differences, helping you choose the right rule for your specific use case.

Rule type	What it measures	Includes discounts	When to use
Cart subtotal price	Total value of products in the cart before discounts	No	When shipping conditions should be based on the original product value, e.g. free shipping over €100, regardless of discounts
Cart total price	Final cart total after discounts	Yes	When shipping conditions should be based on what the customer actually pays
Cart discount amount	Total discount amount applied to the cart	Yes	When shipping options depend on the size of the discount (e.g. campaigns or special offers)

LQ and dangerous goods shipments in Shipit Delivery Checkout

You can also send LQ shipments (limited quantities) and dangerous goods shipments (ADR) with the Shipit Delivery Checkout app. However, carriers require different information for these shipments, so the settings always depend on the carrier and the service.

Using your own carrier agreements?

First, check with your carrier that your agreement covers LQ and dangerous goods shipments. Then contact our helpdesk.

Using Shipit's agreements?

Contact our helpdesk. We'll help you choose the right service for your shipments.

In both cases, we'll give you exact instructions on how to set up LQ and dangerous goods shipments in Shipit Delivery Checkout.

Contact us: helpdesk(at)shipit.fi

Read more: LQ shipments · Dangerous goods (ADR)

Rule templates for CCS customers

Rule templates let you save shipping method rules as a reusable template. When several shipping methods have similar rules, you don’t need to build them from scratch every time – just choose a ready-made template and save time.

Creating a template

You can create a template in two ways:

When creating a shipping method: click Manage templates and create a new template
From the left-hand menu: go to Rule templates and create templates in advance

Using a template

When setting up rules for a shipping method, select the template you want from the drop-down menu. If you want to build a rule from scratch without a template, select No template from the drop-down menu – it works exactly as before.

Connecting Shipit delivery methods to Shopify with a CCS plan

Once you have created the delivery methods in the Shipit Delivery Checkout app:

In Shopify, go to Settings > Shipping and Delivery and click Manage under Shipping.
Add a rate and select:
Use carrier or app to calculate rates > Shipit
→ Wait for the delivery methods to load.

If you are not using home deliveries: select only one delivery method from the list.
If you are using home deliveries: select all home delivery methods from the list (e.g. Posti Home Package, Matkahuolto Home Delivery, etc.).

Click Done and then Save.

Automatic delivery options and pickup points will appear at checkout without needing to select them individually, but home deliveries will only appear if they are selected individually in Shopify’s settings.

Sort delivery options at checkout

We recommend turning on the new sorting setting, which lets you decide the order in which delivery options are shown to your customers at checkout. For example, you can always show your preferred carrier first and sort the rest by the nearest pickup point.

You'll find the setting in the Shipit Delivery Checkout app under Settings → Delivery Customization. Select Advanced delivery sorting there.

See the guide: Delivery option sorting in Shopify checkout →

Connecting Shipit delivery methods to Shopify without a CCS plan

Once you've first created the shipping method in Shipit's Shopify app, go to your Shopify admin.

Open Settings in the bottom left corner and select Shipping and Delivery.
Click the top Shipping box and select Add rate.

Add the new shipping method:

Shipping method name — use the exact same name as in Shipit's Shopify app. The name is what links the shipping methods created in Shipit and Shopify together.
Flat — leave this setting at its default, don't change it.
Price — set the price for this shipping method.
Estimated delivery time — select Custom, since Shopify's built-in options don't include delivery time estimates suitable for Finland.
Free shipping (optional) — if you'd like to offer free shipping above a certain order total, set the threshold here. For example, €50.
Save the shipping method.

This ensures the shipping methods work correctly at Shopify checkout without the CCS feature.

3. Order processing in Shopify with the Shipit Delivery Checkout app

Open Shopify and go to “Orders.”
Select the order you want to process.
Click the order and review its details.
Make sure the customer’s name, address, phone number, email, and ordered products are correct.
Print the shipping label and mark the order as fulfilled.

At this stage, it’s important to note which automation you are using, as it determines how the order is processed:

whether the order is marked as fulfilled immediately upon label download,
when the next order arrives,
or manually.

Check the automations you have enabled in the PDF instructions or earlier on this page.

1–3. Processing a single or multiple orders (pdf, 1.47 MB)

Bulk fulfillment and label printing

How to fulfill multiple orders at once and print shipping labels in one go with the Shipit Delivery Checkout app in Shopify:

Open Shopify → Orders
Select all the orders you want to process
From the top menu, click “More actions” and choose “Create shipping labels (Shipit Delivery Checkout)”
The Shipit app will open and load the selected orders
Shipping labels will be downloaded to your computer as a single PDF package or open in your browser
When you return to Shopify, you can fulfill all selected orders at once by clicking the selected orders and choosing Mark as Fulfilled from the top menu, if you don’t have automatic fulfillment enabled

Save time and handle multiple shipments smoothly in one go!

Shipping an order in parts

Works on all Shopify plans, and the CCS feature is not required.

Sometimes part of an order can be shipped right away and the rest only later, for example if the delivery of a product is delayed or the product is a pre-order item. You can choose how many of each product to ship. You can also set the quantity to 0, in which case the product waits for a later shipment. Only the selected products are marked as fulfilled in Shopify.

PLEASE NOTE!

First check the app’s automation settings: open Shipit Delivery Checkout and select Settings > Automation. Under Fulfillment automation, After new order must not be selected. If it is, the order is marked as fulfilled as soon as it arrives, and it can no longer be shipped in parts. Quick setup selects On label download here, which works with shipping in parts. Read more about the automation settings.

In Shopify, open the Orders page and open the order.
On the order page, select More actions > Shipit Create shipment.
Set the quantity to 0 for the products that can’t be shipped yet.
Make sure Fulfill order after booking shipment is selected. Don’t deselect it, otherwise the order won’t be marked as partially fulfilled.

Save. The app creates the first shipment and downloads the shipping label, and the order status changes to Partially fulfilled.
When the remaining products are ready to ship, open the order again and select More actions > Shipit Create shipment.
Check that the quantity of the product to be shipped later is correct (for example 1/1) and that Fulfill order after booking shipment is still selected.
Save. The app creates the second shipment and downloads its shipping label.

Creating a return shipment afterwards

If you did not select return options when creating the delivery method (Return options → Treat as return shipment or Include a return freight document), you can still add a return to the order afterwards.

Open the desired order in Shopify by clicking on it.
Click the “More actions” menu in the top right corner and select “Create shipment.”
From the return options, choose “Treat as return shipment” and click Save.

The return shipping label will then be generated automatically. You can print it or send it to the customer via email.

5. Creating a return (pdf, 3.17 MB)

Shipit Delivery Checkout Installation Service

Do you need help installing the Shipit Delivery Checkout app?

If you’re unable to complete the installation using our instructions or would like personal assistance, we offer installation support for the Shipit Shopify Delivery Checkout app.

Please contact us by email at [email protected]. We’ll get back to you by the next business day at the latest, review your store’s shipping requirements with you, and take care of the app setup on your behalf.

Installation support pricing:

Basic package: €100 + VAT
Custom package: €180 + VAT / per started hour

Frequently Asked Questions FAQ

Yes. Shipit Delivery Checkout works on the Shopify Basic plan and allows you to manage deliveries, create shipments, print shipping labels, and track shipments directly in Shopify.

Please note that due to limitations of the Shopify Basic plan, pickup point selection at checkout is not available. However, all other delivery and shipment management features of Shipit Delivery Checkout work normally.

If you’re not sure whether CCS (Carrier Calculated Shipping) is enabled in your store, you can check it as follows:

➞ In your Shopify admin, go to Settings > Plan and review your current plan.

The availability of CCS depends on your plan:

Shopify Plus: CCS is automatically included.
Shopify Advanced: CCS is automatically included.
Shopify Grow: CCS is included if you’re on annual billing. If you’re on monthly billing, you can purchase it as an add-on.
Other plans (e.g., Basic): CCS is not available.

If you’re unsure, you can always confirm this by contacting Shopify Support.

Quick setup configures your store in just a few clicks: it retrieves your sender details from Shipit and creates shipping methods, default settings and automations. Choose the setup that matches your Shopify plan: Basic / without CCS or Grow with CCS / Advanced / Plus. You’ll find Quick setup by scrolling down on the Shipit Delivery Checkout app’s home page. Read more about Quick setup.

If the shipping label downloads as blank (white)

This means that the shipment has not yet been created. A blank shipping label does not contain any information because Shipit has not generated it automatically.

Solution – check the following items:

App connection

Is the Shipit Delivery Checkout app connected to your Shopify store?

API details

Make sure the correct API key is entered in the Shipit Delivery Checkout App Settings.
Also ensure that Shopify’s Shipping and Delivery settings are configured correctly.

Customer details
When you open the order, check that the following details are present:

Address
Postal code
City
Phone number
Email

Automation settings

Which automation are you using? Do you need to fulfill the order before you can print the shipping label?
Check your current automation under Settings → Automation in the Shipit Delivery Checkout app.

CCS (Carrier Calculated Shipping) is a Shopify feature that allows shipping costs and delivery options to be calculated and displayed dynamically at checkout based on the carrier, delivery method, and order details.

CCS enables, for example:

Pickup point selection directly at the Shopify checkout
Shipping price calculation based on weight, dimensions, and destination
Real-time display of multiple shipping services at checkout

CCS is not available on the Shopify Basic plan. It is available on the Shopify Grow plan depending on Shopify’s billing model, and is included automatically on the Shopify Advanced and Shopify Plus plans.

CCS is not automatically activated in the Shipit app after upgrading your Shopify plan. To enable CCS in Shipit, you need to uninstall the Shipit app and then reinstall it in your Shopify store.

In most cases, CCS is activated immediately after reinstallation. However, in some individual cases, activation may take up to three days after the Shopify plan change.

Please note that uninstalling the app also deletes your configuration backups. Write down or take screenshots of your most important settings before uninstalling the app. After reinstalling, you can quickly set up your store again with Quick setup.

Yes, if you have saved a backup of your settings. You can save and restore backups in the Shipit Delivery Checkout app under Settings → Configuration backup. If you use Quick setup, the app automatically saves a backup of your previous settings. Please note that backups are deleted if you uninstall the app. See instructions.

Yes. You can create multiple delivery methods and define different prices, pickup points, and parcel sizes for each of them.

We recommend adding at least three different carriers’ delivery methods to your checkout so your customers can choose the option that best suits them. For one customer, the most important factor might be the location of a pickup point or locker; for another, the carrier itself; and for a third, the decision may be based on speed or price.

Yes. You can decide the order in which delivery options are shown to your customers at checkout. For example, you can always show your preferred carrier first and sort the rest by the nearest pickup point.

You'll find the setting in the Shipit Delivery Checkout app under Settings → Delivery Customization. Select Advanced delivery sorting, which is now the recommended way to sort delivery options. The setting is available for CCS customers.

See the guide: Delivery option sorting in Shopify checkout →

Having multiple delivery options at checkout improves the customer experience and increases the likelihood that customers will complete their purchase. Different customers have different needs: one prefers fast home delivery, another wants to pick up the parcel from a pickup point, and a third values the lowest possible delivery cost.

Better customer satisfaction – customers can choose the option that suits them best
Fewer abandoned carts – a single delivery option may cause customers not to place an order
Wider reach – in some regions or situations, only certain delivery methods may be available to the customer
Competitive advantage – offering a versatile range of delivery options adds professionalism and reliability to your store

Tip: You can set different rules for your delivery methods, such as free delivery for orders over €100 or limiting pickup points to lightweight shipments. This way, delivery becomes an even more effective part of your sales process.

Yes, you can use your own agreements through Shipit also in the Shopify app.

If you have your own customer number with, for example, Posti, Matkahuolto, DSV, or another carrier, you can add it in your Shipit account settings. After that, the app will use your contract rates for shipments.

If needed, you can contact Shipit’s customer service on weekdays from 9 a.m. to 4 p.m. for more information.

How to create a product tag in Shopify

1. Open products

Log in to your Shopify admin.
From the left-hand menu, select Products.

2. Select a product

Click the product you want to add a tag to.

3. Add a tag

On the product page, find the Tags field (on the right-hand side).
Enter the tag you want to use.
If the tag already exists, Shopify will suggest it automatically.
If not, type a new name and press Enter.

4. Save

Click Save in the top right corner.

5. Use for creating product groups
Once you’ve added the same tag to multiple products, you can create an automatic collection that gathers all products with that tag.

Go to Products → Collections.
Create a new collection.
Select Smart.
Set the condition: Product tag is equal to [your tag].
Click Save.

If you weren't able to install the app using our guides and need personal help, we offer installation support for the Shipit Shopify Delivery Checkout app.

The installation is always done together with you over a Teams call, so you can follow every step and learn how to manage the settings yourself along the way.

Installation support: basic setup for your store
Together, we'll go through and set up the following delivery options in your store: one domestic pickup point delivery and its price, one home delivery and its price, country restrictions, optional free shipping based on, for example, cart value, and one international delivery method and its price.

We'll ask for the necessary information in advance so the installation goes smoothly. The goal is that you can create new delivery methods and edit existing ones yourself in the future.

Basic installation price: €100 + VAT per started hour, estimated duration under 1 hour.

Installation support: delivery methods tailored to your needs
Together, we'll create delivery methods for your store's checkout based on your needs.

Custom installation price: €180 + VAT per started hour.

Book a time: helpdesk(at)shipit.fi