Frequently Asked Questions

Yes, you can. Shipit currently has ready-made versions for the following e-commerce platforms: AICommerce, Clover Shop, Ecwid, Evolution Solutions, Finqu, Johku, Kotisivukone, Lunni, Magento 2.0, MyCashflow, Opencart, PrestaShop, refox, Shopify, Valmiskauppa, Vilkas Now and Suite, WooCommerce / WordPress. Shipit has an open API if you need to make a direct integration with Shipit's TMS system.You can find ready-made integration modules for online stores here.

Address labels can be printed immediately after ordering. They are also available in the order history, and you can print all orders for the entire day at once. If you use the Shipit plugin or integration, you can download address labels directly from your online store.

Register with Shipit service just once, and get access to all the most commonly used shipping methods for both domestic and international trade for your online store. You can utilize Shipit's pre-negotiated shipping contracts or use your own contracts. You can also combine your own and Shipit's shipping contracts: notify Shipit customer service about your own contract and choose additional carriers through the Shipit plugin. We also handle import orders from abroad and both large and small freight.

You reduce manual work and the possibility of errors by letting your customers choose the most suitable shipping method at checkout. Customer-filled information transfers directly to the carrier and address label, making the process smoother and more accurate.

Make sure that your API key and API Secret information are correctly filled in your online store. Activating these credentials requires either a billing customer relationship or balance in your Shipit wallet. Also check that the test mode has been switched to production mode. If the module still doesn't work after these checks, contact the module developer or Shipit customer service. You can reach us by phone, chat, or email – we'll help you solve the problem.

Register for our service as a company, and you'll receive personal API credentials within 5-10 minutes of registration. The credentials are easily found in your own information after logging into our service (own settings – API credentials).

Check out our different e-commerce platform integrations and consider which shipping services you want to add to your online store – we'll help you choose the right shipping services for your company if needed. Keep in mind that customers may have different preferences, so comprehensive services are important – don't settle for just one carrier's services. You can also use your own customer numbers for shipments, in this case contact our customer service.

Activate your API credentials by activating your chosen payment method. After this, you'll also get access to other business customer benefits and discounted contract shipping rates. Remember that in addition to the e-commerce integration, you have access to the Shipit program, which makes it easy to send orders that came outside of your online store.

Go to CREATE SHIPMENT and orders. Here you can see your entire order history and also print receipts and address labels afterwards.

To activate API credentials, the merchant must choose a payment method.

As a Shipit customer, you get several benefits:

Versatile delivery options: Offer customers flexible and different delivery methods, such as home deliveries and parcel lockers.

Cost savings: Utilize Shipit's negotiated shipping rates and combine your own contracts to maximize efficiency.

Easy integration: Easily connect to your online store and ERP systems from one place.

Comprehensive customer support: Get help and support from customer service in problem situations.

Practical features: Utilize the best tools in the industry, such as address label printing, returns management, clear order history, and easy address book.

Shipit improves the delivery process, saves costs, and enhances customer experience – ask us more and let us help you choose cost-effective delivery methods for your store.

No, you cannot. Shipping is subject to carrier and country-specific restrictions. Read more about prohibited shipments and dangerous goods pages.

You can print the necessary shipping documents immediately after placing your order. Attach these to your shipment so that the entire barcode is clearly visible. You can also find these later by logging into our service -> create shipment / orders.

Shipit has a contractual relationship with carriers and is therefore the payer of the shipment. In some services, for example in Posti's services, this is shown to prevent the shipment from being accidentally billed again by the carrier.

Export clearance is mandatory for freight and courier companies, and a personal ID number is the only way customs can identify a private individual. Therefore, providing a personal ID number is necessary for UPS shipments outside the EU.

You can print shipping documents, receipts, and any proforma or commercial invoice afterwards by logging into our system and going to order history.

If our shipping calculator doesn't provide a price for transport -> contact our sales at sales(at)shipit.fi

We need the following information to make an offer:

From where to where you are sending postal code + country information
Shipment dimensions and weight, plus information if the shipment can be top-loaded
Whether the sender and recipient are companies or private individuals
Whether the shipment and pickup location have a loading dock

More detailed information about import pickup can be found in the import pickups section

You can edit the proforma invoice on Shipit.fi website by opening the shipment from order browsing and selecting "edit proforma". Editing requires logging into the site.

For Posti shipments, the CN23 form cannot be edited so the order must be made again.

Please note that delivery times given by carriers are delivery time estimates. We mention on our pages the times that carriers have stated, but delays may be possible.
If you want to ensure your shipment progresses on a specific schedule, you need to purchase a service that mentions the shipment is scheduled. These include, for example, Matkahuolto's Express Package, UPS's Express Saver, etc. These shipments are generally delivered according to service promises. However, service promises are not always available. For example, during peak seasons, many carriers directly state that they cannot promise normal schedules for shipments. This should be checked on the carrier's own pages. Also "force majeure" reasons, such as snowstorms, major accidents, and similar affect the validity of service promises and receiving compensation for delays.
If your package is not moving for some reason and you see this by tracking your shipment, contact us by calling +358207528488, via chat, or by email at customerservice(at)shipit.fi. We will investigate the fate of the package from the carrier in question. Investigation is easiest via email, so send us a message explaining which package is in question (shipment/tracking number) and what the package looks like.

If the package or its contents are damaged during transport, report it immediately to the person delivering the package when collecting or receiving it.
If damage was reported at the time of collection, also notify us to make the claim process easier. For the claim, explain how the package was damaged and what contents were broken. Include the shipment's commercial invoice, purchase receipt, sales receipt, or other document showing the official value of the product. The claim must always include pictures of both the broken or damaged package and the products. Do not dispose of the damaged package until you receive permission from the carrier.
If the damage is not immediately visible or even if the package is intact but its contents are damaged, do the following: send us a message explaining which shipment is in question, attach the shipment's commercial invoice and pictures of the broken items and possibly damaged packaging. Do not dispose of the damaged package until you receive permission from the carrier.

The recipient must report this to the local carrier, but the claim must be made by the sender through Shipit. Read detailed instructions for claims

The maximum compensation for domestic shipments is limited to 20 euros per missing kilogram of the total weight of goods. In practice, if a shipment weighs less than a kilogram and it breaks or gets lost, the maximum possible compensation is 20 euros. If only part of the shipment is damaged, only this part is compensated based on weight, not the entire shipment. This is based on the Road Transport Contract Act followed by carriers.
In international transport, compensation is limited to SDR 8.33 special drawing rights per missing kilogram of the total weight of goods. Transport charges are refunded in proportion to the error. Posti's international shipments have their own rules, which can be found on our General Terms and Conditions page.
Compensation for delayed shipments is limited to the amount of the transport fee. If the shipment does not have a scheduled delivery time, and the carrier does not promise delivery for example the next day, no compensation is paid for delays unless the delay is several weeks or months. Service promises for scheduled shipments are not always fulfilled, especially during peak seasons like Christmas. Force majeure reasons, such as snowstorms or accidents, can also affect delivery time, in which case service promises are not valid.
According to Universal Postal Union agreements, no compensation is paid for delays in postal shipments. Posti's EMS and Priority shipments are subject to the Universal Postal Union General Terms and Conditions and Posti's General Terms of Delivery.

Please report damage without delay so we can inform the carrier as soon as possible before the claim period expires. (Notification can be made before the official compensation claim, for example if obtaining pictures and attachments takes time.)
Claims are made via email to customerservice(at)shipit.fi.
If the shipment has been significantly delayed but reached its destination, provide the orderer and recipient's name, tracking number, and description of what happened.
If the shipment is lost or something is broken, fill in the following information:

Shipment number (waybill number)
Contact information
Carrier
Pickup and delivery date
When was the damage noticed and who discovered it
Was the damage recorded when signing for receipt*
What kind of damage was involved
What item was involved
Item value and weight (receipt, proforma or commercial invoice, or other document proving the value of the goods)
Does the product have any residual value
Can the product be repaired? If yes, how much will the repair cost
Claim amount
Did the shipment have transport insurance
Also Include

Pictures of damaged goods and packaging as well as other packaging materials (these are mandatory in case of damage)
Commercial invoice or receipt verifying the value of the shipment (this is mandatory information for claims in cases of loss and damage)

* Please note that if the package is damaged when the recipient signs for it, the damage must be written down and reported at the time of signing for the shipment. Otherwise, carriers are not liable for compensation.
Keep the packaging, item, and materials used so that the carrier can verify the damage if desired.

Brexit impacts and uncertainties

Shipit changes Great Britain to a non-EU area on December 29, 2020
EORI number is mandatory for companies when sending to Great Britain, and the recipient's EORI number is also required if the recipient is a company.
All shipments to Great Britain will now require a commercial/proforma invoice or CN23 document
Shipments valued under £15 will be delivered tax-free (couriers may need to collect VAT later)
Shipments valued over £135 are handled normally according to non-EU trade rules
GLS initially does not accept commercial B2C shipments valued between £15 - £135 if the company does not have VAT registration in Britain
Private to private (C2C) shipments operate normally according to non-EU shipping rules. Proforma or commercial invoice is mandatory for these going forward. In the case of Posti, a CN23 document is created, which Shipit generates automatically based on shipment information
Business to business (B2B) shipments now require both sender's and recipient's EORI number on the commercial/proforma invoice. Check if the EORI number is valid here >
Uncertain: British VAT registration requirement. Currently, most online stores are not prepared for this, and the British border may not be able to handle such a factor. HMRC's VAT registration requirement will require that shipments valued between £15 - £135 are VAT-rated according to British VAT rates already at the online store checkout. VAT registration will likely be required for companies selling online to private individuals in Britain. Without a British VAT number, B2C shipments can only be created with UPS and Shipit services.
Product descriptions must be precise going forward, e.g., just "t-shirt" is not enough, but a more detailed description is needed, e.g., "men's 100% cotton t-shirt"

For B2B, private to private, and proforma shipments (gifts, samples, etc.), there are no other changes at this point except that Britain becomes a normal non-EU country.

You can find more country-specific instructions at the link below:

https://shipit.fi/en-US/instructions/send-a-parcel-to-great-britain

We recommend all companies obtain an EORI number, which is required when dealing with customs authorities in the EU area.

Familiarize yourself with Incoterms

Since carriers usually compensate for damages according to the Road Transport Contract Act, Shipit follows the same rules. For particularly valuable shipments or those whose value is difficult to determine (such as art objects), it is recommended to obtain separate transport insurance from your own insurance company.
You can ask about additional coverage options from us via chat, email at [email protected], or by calling +358 207 528 488.
Business customers who are Shipit billing or wallet customers can add additional coverage for supporting services through our customer service.
Private individuals can add additional coverage for supporting services by depositing the required balance in their wallet.
Posti's Parcel and EMS shipments include additional coverage up to 500 euros when the package is properly packed according to Posti's instructions.
We recommend arranging separate insurance with your insurance company for more valuable items and special cases.

For Posti freight, DB Schenker system or parcel, company GLS package, or Netlux package, pickup is automatic and occurs the same day or next business day usually depending on when the order was made. Orders made before 11:30 usually make it to same-day pickups.
If it's a UPS package and you've selected pickup as an additional service when ordering, pickup is ordered from us at customerservice(at)shipit.fi, Shipit chat, or by calling us at +358207528488
- If you prefer to deliver the package to a drop-off point, you can find the nearest point at https://www.ups.com/dropoff/?loc=fi_FI .
For Matkahuolto packages, pickup is not included. If your company sends regularly through Matkahuolto, you can arrange regular pickup with our customer service. Paid separate pickup can also be arranged if needed, please contact our customer service at customerservice(at)shipit.fi, Shipit chat, or by calling us at +358207528488
For Bring packages, arrange pickup at [email protected] or by phone at 0207 414 328, include the Bring address label and tracking number or by notifying us at customerservice(at)shipit.fi, Shipit chat, or by calling us at +358207528488
For Postnord packages, send a pickup request to our customer service email address, our website chat, or call us at +358207528488. Remember to include the shipment tracking number with your request.

The Shipit wallet is linked to your Shipit account, which you get when registering with your email address. You can add money to the wallet via online bank payment when logged into our site. Once money is transferred to the wallet, you can pay for all your orders directly from your wallet without needing to make online bank payments for each shipment separately.
When you deposit money into your wallet, you automatically get access to business pricing, which means you can send your packages more affordably.
You can also activate automatic credit card deposits for your wallet.

Advance payment: Pay for shipments immediately with the most commonly used payment methods.
Billing: If you want to become our billing customer, send your billing information via email to customerservice(at)shipit.fi and tell us your company name and contact person name, business ID, phone number. Billing methods include e-invoicing and PDF invoice via email.
Wallet: As a registered customer, you have the option to deposit balance into the Shipit wallet, making the ordering process faster. For accounting purposes, you can download a .csv summary of made shipments, and a report is also sent to your email once a month. You can print receipts both when making shipments or afterwards. Minimum deposit to the Wallet is €100 and adding balance is done as follows: Log in to the program – CREATE SHIPMENT – Wallet – Proceed to payment. The wallet has no separate cost-increasing additions. You can also utilize automatic credit card deposits as a wallet customer.
If you use Shipit integration in your online store, you must apply to become a billing customer or deposit balance in the Shipit wallet.

Read more about our payment methods

You can track your shipment using the shipment ID. If you didn't save your shipment ID, you can find it in the order confirmation email or by logging into your Shipit account and viewing your shipping history.
Track your package from Shipit's order history, which can be found when logged in under the "create order" button in the "orders" tab.
You can also track your shipment directly on the carrier's website using the shipment ID received with your order. For example, Posti, Matkahuolto, and UPS have their own tracking websites where you can check the package location.
For Shipit Express shipments that are dropped off at Posti but transported via UPS, check the shipment ID from the waybill or order history and track the shipment on UPS's own website if our website's link doesn't work.

If the package doesn't show up in the carrier's tracking, has stopped moving, is claimed to be delivered but hasn't been, can't be found at the service point, or something similar happens, contact us by calling +358207528488, via chat, or email at customerservice(at)shipit.fi.
We will investigate the package's status with the carrier. The best and fastest way is to send an email. In your message, tell us which package is in question (shipment or tracking ID), what the package looks like (e.g., if it has tape or logos), and what it contains. Describing the contents is important so we can search for the package effectively, especially if it's damaged and the contents might be lost.

If there have been no tracking events after creation, verify with the sender if your package has been sent yet
If the package has stopped moving somewhere for several days based on tracking, contact us by phone, chat, or email at customerservice(at)shipit.fi. You can also contact the carrier directly.
We will investigate the package's fate with the carrier in question. Investigation is easiest and fastest via email, so send us a message explaining which package is in question (shipment/tracking ID), shipment contents, what the package looks like, and if it's a Posti shipment, also include the receipt, commercial invoice, or other official slip that can verify the shipment's value.
We respond on weekdays as soon as possible and will start investigating the matter immediately.

Remember to print the package label and attach it to the package before taking it to the drop-off point!
Package drop-off points can also be found in pickup point deliveries in Shipit's shipping calculator as drop-off points.
You can drop off a Posti package at any Posti office where a person scans the package as received.
Shipments can be dropped off at Posti automated machines that have one large screen controlling all lockers. In this case, select that you are a contract customer - enter the code you received after creating the package - select locker. Parcel lockers with postal codes ending in 5 have a screen, those ending in 4 have keyboards. You can find such locker points at: https://www.posti.fi/fi/palvelupisteet-kartalla
You can drop off a UPS package at any UPS Access Point. Find the nearest point at: Find Locations | UPS - Finland
DB Schenker points https://www.myschenker.fi/noutopistehaku/
Matkahuolto packages can be dropped off at any Matkahuolto service point https://www.matkahuolto.fi/palvelupisteet. If you want to use an automated machine, you can do so by scanning the barcode at the machine.
You can take PostNord MyPack Collect and MyPack Home packages to a PostNord service point. It's important to note that for PostNord Parcel shipments, you still need a pickup order from Shipit customer service. PostNord pickup point search https://www.postnord.fi/tyokalut/etsi-noutopiste/

Select from the shipping calculator that the recipient is a private individual. Our shipping calculator will then only show options that support shipments to private individuals.

Did you enter the wrong address, or did the package shipment become unnecessary? No worries, cancellation is possible!

If you are a wallet or billing customer, unused shipping fees for Posti, Matkahuolto, or Schenker pickup point packages will automatically return to your wallet over time.
If you paid the shipping fee from your online bank, you can request a refund from our customer service. We'll save the money in your Shipit wallet for your next shipment, or refund it to your bank account if you prefer.
If it's a UPS, Bring, Netlux, etc. package for which you've already ordered pickup, or any other pickup service like freight, the shipment must be canceled immediately through our customer service.

Through Shipit, you can send all regular package and freight shipments from Finland abroad or from abroad to Finland.
Through Shipit, you cannot send frozen items (except through Netlux), dangerous goods, weapons, etc., which require special measures.
Furniture or similar large items can only be sent as pallet shipments / in boxes, and careful packaging is extremely important. The safest way is to send items in their own wooden crates. Pallet shipments are mainly possible only between businesses, or when both the shipping and receiving location is a business.
Shipit doesn't have separate art shipments, so packaging is paramount for all valuable and fragile items. Paintings and other artworks should be sent in impenetrable plywood boxes, with corners protected and properly padded. If a painting can be sent abroad without a frame, the best option would be a sturdy and durable tube where the painting is rolled up safely. Glass items etc. must be packed individually wrapped and supported in packages that can withstand dropping and pressure. Packaging instructions should always be checked on the chosen carrier's own website.

The most suitable shipping method naturally depends on your needs. The appropriate shipping method depends on the shipment size, destination country, whether pickup/delivery is wanted, and the time in which the shipment should reach the recipient.
If the package needs to arrive by a certain time, you should choose a scheduled shipment that mentions delivery within that time. Posti's Morning 09, or Express 16, Matkahuolto's Express Package, UPS Express etc. are suitable options for you. During peak seasons and force majeure conditions, carriers' service promises are not always available.
If the shipment is particularly large/heavy and cannot be divided into multi-package shipments, you may need freight shipping. How much an individual package can weigh depends on the carrier. With Posti it's 25kg and with others 35kg is a very common limit, above which the shipment must be divided into multiple packages or sent as freight. Please note that shipments over 35kg should be packed on pallets.
In addition to other pickup carriers like UPS, Bring, Netlux, and Postnord, Posti also has separate pickup available for packages. So if you're a billing/wallet customer and sending a large quantity, you can also order Posti pickup from your home through our customer service. Pickup has a fee.

API credentials are available for business users within 5-10 minutes of registration under my information / API.

If your e-commerce provider supports Shipit's registration API, you can also obtain these directly in store management by creating a Shipit account using that API.

Shipment_AgentTo Error in agent code is returned from Shipit as an error when the pickup point for the selected delivery method is incorrect. This often happens due to the following reasons:

The pickup point has been discontinued
If you've changed the delivery method, the previous delivery method's pickup point might still be in the shipment information

This can usually be fixed by retrieving pickup points again for the delivery method being used.

If you're sending a package to an EU country, you proceed as with domestic packages.

If you're sending a package outside the EU, also fill in the proforma/commercial invoice when making the order, where you mark the requested information in English. The Tariff code is not mandatory. Please note that for the 'Country of origin' field, you should write the country code e.g., FI

Once you've paid for the shipment, you'll receive shipping documents and proforma/commercial invoice, and for Posti shipments also the CN23 form to print. For Posti shipments, it's sufficient to attach the CN23 form to the shipment along with the address label.

UPS shipments:
Put one copy of the invoice inside the shipment and attach another (folded) to the outside.
If the sender is a company, an electronic notification also goes to the carrier. Private senders receive instructions via email about sending the proforma/commercial invoice and personal ID number to the carrier.

UPS needs a personal ID number for export clearance (personal ID number is the only way customs can identify a private individual). Shipments include export clearance, but in the destination country, the recipient may have to pay local import costs, taxes, and customs duties. There are many differences between countries in these.

Additional information about international shipments:

https://shipit.fi/en-US/instructions/international-trade-and-vat or from our customer service chat, customerservice(at)shipit.fi or by calling +358207528488.

Each country that uses postal codes has its own defined postal code format. A country can also have multiple postal code formats.
Check the guidelines in Shipit's country-specific instructions
The system used by Shipit can verify during ordering that the format matches the country's postal code format, but not the correctness of the number.

Enter the recipient's postal code accurately in the shipping calculator, including spaces, hyphens, and/or letters. Use an internet search engine (enter the street address and see what postal code you get, preferably on multiple pages) to ensure you have the correct postal code. If the number is correct but the calculator doesn't recognize it by offering a ready-made locality, you can still continue calculating the price by clicking the cursor anywhere in the "empty" space on the page outside the calculator. Then the "continue" button becomes available and by pressing it, the calculator will calculate a price for that postal code.

The postal code format used by the system consists of two parts: a two-letter country code and the postal code. These two are connected with a hyphen. If the recipient country doesn't use postal codes, only the country code is entered without a hyphen.
The postal code format can contain numbers, letters, and punctuation marks. It can be divided into mandatory and optional parts, where the mandatory part must always be entered for the price to be calculated. The optional part can affect calculating the correct price for a shipment going to a specific area.

More instructions can be found under country-specific guidelines Package abroad – sending packages domestically and internationally | shipit.fi. If the country you're sending to isn't in the country-specific guidelines list, you can ask us to add that country's guidelines by sending a question via chat, calling us, or sending your question to us by email.

The most common reasons why a shipment isn't working are:

You have multiple shipments in progress in your shopping cart, i.e., Shipit ship. If you remove the extra shipments, your current shipment will most likely succeed. You can see the "ship" in the top right corner of the page.
Package dimensions are entered incorrectly. Our calculator works in centimeters and kilograms, please don't enter sizes in millimeters or meters.
The postal code or its format is incorrect. Different countries and regions have different postal code formats, which sometimes include letters. Please check the postal code. You can see more detailed instructions for each country's postal code in the article: "Postal code doesn't work, what should I do?"
If the postal code is correct but the page doesn't link a city to it, you can proceed from the postal code entry section by clicking anywhere in the "empty" space on the page. After that, the "continue" button activates and you can fill in the rest of the information.
Your browser has cookies that prevent the page from working properly. Clear cookies from your browser settings, close the entire browser, and start over.
You're trying to send a freight shipment (pallet etc.) to a private recipient. This isn't yet possible through Shipit, except when both shipping and receiving locations are businesses. Can your recipient arrange to pick up their shipment from a local business? Contact our customer service by phone or preferably by sending a message to customerservice(at)shipit.fi. Mention in the email the shipment dimensions and weight, and whether the shipment can be top-loaded.
Have you checked the box accepting the terms of use and confirming you're not sending dangerous goods/prohibited products?
You can get more information about country-specific restrictions and guidelines here by selecting your destination country. Package abroad – sending packages domestically and internationally | shipit.fi
If the country isn't in the list, it likely doesn't have unusual restrictions, or we haven't yet added them, in which case you can tip us about it by email if you wish: customerservice(at)shipit.fi

Need to send corporate gifts, samples, or Christmas presents to customers? With Shipit, you can also handle seasonal mass shipments easily.

You can request a csv file from our customer service, which we'll fill out for you and create package labels. Contact us via chat or email at customerservice(at)shipit.fi.

We also offer waybill printing and shipping services for your business. If needed, you can also acquire storage, packaging, and shipping services through us.

Wondering where to get label printers and address labels needed for printing address cards?

Check out our online store https://kauppa.shipit.fi/ and order the necessary products for easy package shipping.

Shipit integration modules made by third parties are available for the following e-commerce platforms

AI Commerce

AI Commerce is a merchant-driven e-commerce platform that makes it easy, fast, and effortless to run large online and brick-and-mortar stores, store chains, wholesale business, or combinations of these. The AI Commerce e-commerce platform offers almost unlimited possibilities for building an online store. Read more about AI Commerce integration.

Clover Shop

Learn about the software and Shipit's Clover Shop plugin here.

With Clover Shop's Shipit module, you can easily create shipments with Posti, Matkahuolto, and DB Schenker shipping methods domestically – shipments to Posti parcel lockers (Smartship), Matkahuolto's fast bus package services, and DB Schenker pickup point services – and for international shipping, you can utilize Posti, GLS, FedEx, Postnord, and UPS services.

Ecwid

With Shipit's Ecwid plugin, you get all the most popular shipping services for your multichannel Ecwid online store for both domestic and international shipments. Read more about Ecwid here.

Evolution Solutions

Evolution Solutions Oy is a domestic software house and e-business expert company that has been customizing online stores for their customers for over twenty years! Evolution Solutions operates on a turnkey principle, meaning that while Evolution Solutions builds you an online store that looks just like you and installs Shipit at your store's checkout if desired, you can focus on what matters – your core business. Read more about Evolution Solutions integration.

Finqu

Learn about Shipit's Finqu plugin.

With Shipit's Finqu plugin, you can also add Shipit's price search for international shipping and easily conduct international business. As a Finqu customer, you get access to all Shipit's shipping methods including DB Schenker, Matkahuolto, Posti, Bring, FedEx, GLS, Postnord, and UPS carriers.

Johku

With Johku, you sell physical products and time-bound products both online and in brick-and-mortar stores. As a merchant, you get access to Shipit's extensive shipping selection and all Johku features without fixed costs. You only pay for realized sales - no monthly fees or other hidden costs. Read more about Johku.

Lunni

Read more about Lunni's customer relationship management system and the possibilities brought by Shipit.

Shipit is now also integrated into Lunni's customer relationship management system. As a customer of Lunni's CRM system, you finalize orders directly through the system and manage customer relationships and orders more efficiently than ever.

Magento 2.0

Read more about Shipit's shipping methods for Magento 2.0 online stores.

With the Shipit module made by Markup, you can easily create shipments using Finland's most used shipping methods through Posti, Matkahuolto, and DB Schenker. Send your packages to popular Posti parcel lockers, local stores, and other pickup points – arrange home deliveries and easily conduct international trade with Posti, GLS, FedEx, Postnord, and UPS services. Optimize your entire shipping chain and also handle transport orders for domestic and international freight conveniently from one place and with one invoice through Shipit.

MyCashflow

Read more about MyCashflow's Shipit plugin.

With MyCashflow's Shipit module, you get access to Finland's most used Posti, Matkahuolto, and DB Schenker domestic package services and easily conduct international trade with Posti, GLS, FedEx, Postnord, and UPS. With Shipit, you also handle domestic transport orders for freight services and international freight.

PrestaShop

Shipit has two versions for PrestaShop merchants, you can read more about these here.

With PrestaShop's Shipit module, you can easily create address cards for Finland's most used shipping services Posti, Matkahuolto, and DB Schenker. Offer your online store customers the ability to choose delivery and pickup points for Posti parcel lockers, Matkahuolto nearby packages, and DB Schenker pickup point packages conveniently with one integration and without contract negotiations.

NOTE: This module requires PHP 7 to work, PHP 5.6 should be updated to a newer version.

Shopify

Shipit has three Shopify plugins, Oktagon has a free version suitable for Finnish and Swedish Shopify stores, the second is built compatible with domestic Approosters' Shopify Packrooster plugin and the third is made by Swedish Uniwin.

Tremedia

As a Tremedia e-commerce customer, you have the opportunity to utilize Shipit's shipping method module for your package deliveries. Learn about Tremedia here.

With Tremedia's Shipit module, you can easily integrate Posti, Matkahuolto, and DB Schenker package services into your online store.

Valmiskauppa

With Finland's most popular Valmiskauppa, setting up an online store is easy, fast, and affordable. The Valmiskauppa e-commerce platform is valued by both beginning entrepreneurs and experienced professionals.

With Valmiskauppa's Shipit application, you get access to Finland's most used Posti, Matkahuolto, and DB Schenker shipping methods and many other alternative carriers. Adding shipping methods to your online store is easy and requires just a few clicks.

Frequently Asked Questions

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Can I integrate Shipit services into my online store?

Where can I get address labels?

How do I benefit as an online retailer from using Shipit?

I have the Shipit module in use, but I cannot create shipments?

How do I use Shipit services as an online retailer?

Where can I print receipts and view orders afterwards?

Why do I get the error: Failed to create Shipit shipment. Errors: The current user is not a billing customer nor has any wallet balance, sending a shipment is forbidden. (11)

How do I benefit as a company from using Shipit?

Can I send anything?

Where can you find shipping documents?

Why does the address label show a different payer than the sender?

Why does UPS need my personal ID number?

I didn't receive shipping documents to my email after ordering?

How to proceed when ordering a pallet from abroad as an import pickup?

How can I modify proforma/commercial invoice information?

My package is delayed

What should I do if my package or its contents are damaged during transport?

What compensation is paid for broken, lost packages or delivery delays?

How do I file a claim for a shipment?

What is Brexit?

How do I insure my package?

How do I order a pickup for a package?

What is the Shipit wallet and how is it used?

Available payment methods

Where is my package?

My package is lost, what should I do?

My package is not moving

Where can I drop off my package?

How do I send a package to a private individual?

How do I cancel my order?

What can I send through Shipit?

How to choose the most suitable shipping method?

Where can I find API credentials to activate integration?

Why do I get the error: Shipment_AgentTo Error in agent code.

How do I send a package abroad?

Postal code doesn't work, what should I do?

Why isn't the shipment working?

Mass processing of package labels?

Where to get address labels and label printers?

Which e-commerce platforms does Shipit integrate with?