Below are instructions on what you need to consider when sending packages internationally.
Document shipments (DOCS) can move freely outside the EU and do not require a commercial invoice. Document shipments have a weight limit that varies by carrier, after which they are classified as parcel shipments. Samples are considered goods shipments, even if they fit in a document envelope.
For goods shipments outside the EU (in sales transactions), a commercial invoice is required.
When sending goods outside the EU by post, you need to make an export declaration for commercial shipments over €1000. Posti Priority service includes mandatory export declaration for Norway, Switzerland, and Iceland. Courier shipments include export and import clearance for three product items in the price, the recipient must pay the payment service fee when using a courier company. Read more about this on the Customs website.
When shipping personal effects/gifts/samples, the sender must complete a proforma invoice.
The sender must be very precise and clearly state the purpose of the shipment. For example, sales transaction, for repair and return, sample, temporary use, gift, etc.
The best information about customs matters can be found directly on the Customs website.
Please note that almost all shipping companies need a commercial or proforma invoice in advance to ensure the shipment reaches its destination outside the EU.
Companies that frequently send or receive goods from outside the EU should register as a customs credit customer.
Companies must always have an EORI number when sending and receiving goods from outside the EU or dealing with any customs authorities in the EU area.
Changes in VAT reporting for Åland trade came into effect on January 1, 2018, and this is also reflected in the creation of address cards and waybills. Read more about sending packages to Åland.
Please note that from July 1, 2021, if your sales to consumers in a specific country exceed €10,000 per year, you must register in that country and charge VAT on goods according to that country's VAT rate.
Note! When sending outside the EU, in addition to VAT, local customs duties are added to the clearance price as duties. Åland is an exception, and in FI->AX trade, the recipient only pays the VAT portion.
Additional information about VAT matters within and outside the EU can be found on the EU website
If you sell to a company within the EU, it's worth checking if the buying company has a VAT number, so you can deduct VAT from the sale price, i.e., sell tax-free. The recipient's VAT number must be written on the commercial invoice. Check this on the European Commission website.
Note: Customs requirements vary by country and may change without notice.