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SmartPosti

SmartPosti (formerly Itella) ensures that packages are delivered quickly and safely throughout Estonia. Most deliveries arrive within 24 hours. The company serves its customers and delivers packages every day of the week, taking into account possible exceptional situations.

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Fast and Reliable Delivery

SmartPosti's fast and reliable logistics service in Estonia

With Shipit, you can easily integrate SmartPosti (formerly Itella) services into your online store or make shipments using our shipping tool.

Comprehensive Logistics Services

SmartPosti offers comprehensive logistics services specifically designed for e-commerce merchants. Services include warehousing, assembly, and distribution. The company's network is extensive: Estonia has 269 parcel lockers and 61 parcel points, making SmartPosti the second-largest logistics service provider in the country. During 2025, SmartPosti will also launch outdoor automated parcel lockers that will be available to customers 24/7.

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SmartPosti

From Itella to SmartPosti

Smartpost Itella will transition to the new SmartPosti brand during the first half of 2025, completely abandoning the Itella name. This change brings the brand closer to its parent company Posti Group and strengthens its position in the Nordic and Baltic logistics markets. The brand renewal will be implemented simultaneously in all three Baltic countries.

Posti is a leading logistics company in Finland, Sweden, and the Baltics, offering parcel locker and transportation services as well as full warehouse logistics, courier, and express delivery services. The company employs approximately 17,000 people in its operating countries.

Services

Description

Deliveries to over 176 parcel lockers throughout Estonia,

Door-to-pickup point service in the Baltics. Packages under 60x36x60cm can also be left at Parcel Lockers for shipping.

Door-to-door service to Europe, excluding the Baltics where packages are delivered to pickup points.

The recipient is notified via email or phone.

If the shipment cannot be delivered, it will be stored at the pickup point in Europe for 14 days from the attempted delivery.

If the address information is incorrect, the shipment will automatically be returned to the sender.

Dimensions and Estimated Delivery Times

  • Max. length 200 cm

  • Max. volume 360 cm

NOTE: Delivery times apply only from when the shipment leaves the country. Estonia, Latvia, and Lithuania 1–2, Sweden 2–5, Germany 3–6, Finland 1–2, other countries 4–8 business days.

Description

The shipment must be delivered to an Itella point for delivery; separate pickup can be added from additional services.

Dimensions and Estimated Delivery Times

Max. dimensions 60x36x60 cm

Max. weight 35 kg

Distribution in the Baltics typically by 4 PM the next business day. For remote areas, 1–2 days are added to delivery time.

To Finland typically 1–3 business days, for remote areas add 2–3 business days.

Shipments include tracking.

Description

For pallet shipments in the Baltics and Nordic countries.

Dimensions and Estimated Delivery Times

Max. dimensions 120x80x240

Max. weight 800 kg

Distribution in the Baltics typically by 4 PM the next business day. For remote areas, 1–2 days are added to delivery time.

To Finland typically 1–3 business days, for remote areas add 2–3 business days.

Shipments include tracking.

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logo package

The logo package includes logos of different shipping companies and Shipit.fi in PNG and SVG formats. You can download the logo package by logging into our program with your user credentials. If you don't have user credentials yet, you can register as a business customer. After registration, you can log into the program and download the logo package. You can find the logo package in the program menu: My Settings → Materials.

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