Refox

• If you want to become our billing customer, send your billing information by email to customer.service at shipit.fi and tell us your company name and contact person name, business ID, phone number. Billing methods include e-invoicing and PDF invoice by email.
  

• If you use Shipit integration in your online store, you need to apply for billing customer status or deposit funds to your Shipit wallet.
  

• Read more about our payment methods: https://www.shipit.fi/palvelut/ohjeet/kayttoohjeet/maksutavat

When planning your online store's delivery methods, it's important to find a balance between speed, cost-effectiveness and customer satisfaction. We help you understand which delivery methods best suit different product categories and customer segments, while offering competitive prices and flexible delivery options. Check out our article on delivery method pricing, and ensure your online store's services optimally meet both your and your customers' needs!

Delivery method pricing in online store

Example price lists

If you are a more active shipper, please contact our sales directly at sales(at)shipit.fi or submit a contact request.

You can either use Shipit's pre-negotiated shipping contracts or utilize your own shipping contracts. You can also combine your own and Shipit's contracts; just notify Shipit customer service about your own contract and choose additional shipping companies using the Shipit plugin.

Are you an online merchant looking to expand deliveries internationally? Shipit offers advice on sending packages outside Finland! We guide you in choosing the right shipping options, managing customs details and finding cost-effective solutions for international sales. Check out our tips and make your online store's global operations smooth and effortless.

Sending packages abroad

Also check out:

International trade and VAT

Proforma and commercial invoice

Eori

Export declaration

Payment method: billing

If the service to be canceled does not include pickup, the shipment will not be billed until the shipping company has received it.

However, if it's a service including pickup, such as UPS, GLS or freight shipment, the shipment must be canceled through customer service (via chat, phone or email). This ensures that the shipping company doesn't make an unnecessary pickup. These shipments also automatically activate for billing, and their cancellation requires line item nullification.

Payment method: wallet

If you cancel a service that does not include pickup, and the address label is not activated by the shipping company, the amount you paid will automatically return to your wallet after the address label expires. However, this process may involve a delay. If you want to speed up the refund, you can request it directly from our customer service, which is available via chat, phone or email.

If it's a service including pickup, such as UPS, GLS or freight shipment, the shipment must be canceled through customer service (chat, phone, email) to prevent unnecessary pickup by the shipping company. For such services, the amount you paid will also not be automatically returned to your wallet.

Payment method: one-time payment

All shipments must be canceled through customer service (chat, phone, email) so we can refund the payment and cancel the pickup if necessary. The refund is usually made directly through the same payment method that was originally used.

FREQUENTLY ASKED QUESTIONS