Starter Package Verkkokauppiaan Starttipaketti | Shipit.fi | Shipit

Starter Package

Shipit's e-commerce starter package helps online merchants manage logistics efficiently, save on costs, and improve customer satisfaction through clear solutions and guidelines.

Starter Package

Right Shipping Services

Why should an online store checkout have more than one shipping company's services? Which shipping services are right for my store/products? – let us help!

Shipping Method Pricing

Shipping costs are often a significant factor in customers' purchasing decisions. Therefore, it's important to carefully consider how to implement shipping method pricing in your online store.

Packaging Shipments

For the success of an online store, it's essential to provide customers with a first-class delivery experience. Careful and proper packaging ensures products are delivered intact and customer satisfaction remains high.

International Shipping

Sending a package abroad, especially within the EU, is just as easy and affordable as sending a package domestically. Check out our tips for international trade and let us help you internationalize your business.

Dangerous Goods and Prohibited Items

What are dangerous goods and what are prohibited items? Can you ship hairspray? What about perfume? What is a DGR and what is an LQ shipment? – we'll help!

Delivery Options in Marketing

Diverse delivery options are a key part of e-commerce marketing, as they can significantly improve customer experience and influence purchasing decisions.

Shipit has been our partner in delivering LED products for several years. The e-commerce integration works well and it's easy for the order processor to send different packages quickly. If there have been any uncertainties with deliveries, Shipit's customer service has resolved the issues promptly directly with the shipping company. We are very satisfied customers!
Shipit is an amazingly good partner for e-commerce merchants - we have been working with them for several years. Customer service helps with many different problem situations quickly and professionally. I warmly recommend Shipit to all online retailers!
Shipit was an interesting option because its integration to the website was made so easy. Shipit is fast, efficient and friendly. We always get answers to all our questions and suggestions for all our needs. The customer service experts are really friendly.
We were complete beginners with shipping at first. We had challenging products and often had to rely on Shipit's consultation. Still, they patiently reminded us many times about important matters! Shipit is very service-oriented and shipping-related issues are always resolved quickly. It's also really nice that familiar people who know our company and its shipments always answer the phone.
Shipit has been an excellent partner for SME needs, and through their service, we can deliver packages to both B2B and B2C customers in Finland and abroad: Shipit offers a wide range of different shipping companies' delivery methods for our use, and also enables international e-commerce shipments at competitive prices.
I understand a lot about IT, but I know nothing about coding. However, Shipit's system was really easy to implement. I just downloaded the app and installed it, and that was it," Harjula appreciates. Additionally, Shipit has ready-made contacts for international operations. Versatile, easy, and friendly – generally describes how things are handled.
One of our customers recommended Shipit as a solution. They had found creating contracts and shipping labels on different courier services' own websites cumbersome. Shipit offered the same services but with just one contract – and practically with one button press. We knew that other customers would be interested in the service too, as we actively engage in international trade.

Returns Pricing

One key factor in e-commerce success is customer satisfaction. An important part of this is a smoothly functioning returns process. Returns pricing plays a significant role in this process, and its careful consideration is beneficial for every online merchant.

International Trade and VAT

International trade opens new opportunities for business, but international shipments can also bring new challenges. In this section, you'll find useful information and explanations of common abbreviations and guidelines that facilitate both intra-European and external shipments.

Warehousing Services

Shipit offers comprehensive and flexible warehousing services designed to meet your growing logistics needs. Our partners are industry leaders who ensure safe storage and efficient handling of your products.

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Logistics Guide

Order our free e-commerce logistics guide to your email!

The 70-page E-commerce Logistics Guide provides comprehensive information about practical logistics operations both domestically and when selling internationally.

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Logo Package

E-commerce Logo Package

The e-commerce logo package includes a wide selection of logos from various shipping companies, such as Posti logo, Wolt logo, Matkahuolto logo, DHL logo, PostNord logo, and Shipit.fi logos. You can download the logos and add them to your online store, which helps strengthen your customers' trust and communicates the diversity of your services.

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Online Store

Shipit Store

Easily purchase address labels, label printers, and other necessary products for shipping packages from our online store.

Check out the store

With Shipit, you register once and get all the most common shipping methods for your online store. You don't need your own customer number with different shipping companies. We also handle import orders for your shipments from abroad.

You reduce manual work and the number of errors when you let your customer choose the most suitable shipping method at checkout and transfer the customer's pre-filled information directly to the shipping company and address label.

  • The most suitable shipping method naturally depends on your needs. The appropriate shipping method depends on the shipment size, destination country, whether pickup/delivery is wanted, and the time in which the shipment should reach the recipient.

  • If the package needs to arrive at a specific time, you should choose a scheduled delivery that mentions delivery within that timeframe. Posti's Morning 09, or Express 16, Matkahuolto's Express Package, UPS Express, etc. are suitable options for you. During peak seasons and force majeure conditions, shipping companies' service promises may not always be available.

  • If the shipment is particularly large/heavy and cannot be divided into multiple packages, you may need freight shipping. How much an individual package can weigh depends on the shipping company. With Posti it's 25kg, and 35kg is a very common limit for others, above which the shipment must be divided into multiple packages or sent as freight. Please note that shipments over 35kg should be packed on pallets.

  • In addition to other pickup shipping companies like UPS, Bring, Netlux, and Postnord, Posti also offers separate pickup for packages. So if you're a billing/wallet customer and sending a large quantity, you can also order Posti pickup from your home through our customer service. Pickup is subject to a fee.


  • If you want to become our billing customer, send your billing information by email to customerservice at shipit.fi and tell us your company name and contact person name, business ID, phone number. Billing methods include e-invoicing and PDF invoice by email.

  • If you use Shipit integration in your online store, you must apply to become a billing customer or deposit funds into the Shipit wallet.

  • The Shipit wallet is linked to your Shipit account, which you get when you register as a user with your email address. You can add money to the wallet via online bank payment when logged into our website. Once the money has been transferred, you can pay for all your orders from your wallet, so you don't need to make an online bank payment every time you want to send something.

  • For the wallet, you can also activate automatic credit card deposit

If you're sending a package to an EU country, you proceed as with domestic packages.

If you're sending a package outside the EU, also fill out the proforma/commercial invoice when placing the order, where you mark the requested information in English. The Tariff code is not mandatory. Please note that in the 'Country of origin' field, you should write the country code, e.g., FI

After paying for the shipment, you'll receive shipping documents and the proforma/commercial invoice, and for Posti shipments, also the CN23 form to print. For Posti shipments, it's sufficient to attach the CN23 form to the shipment along with the address label.

UPS shipments:
Put one copy of the invoice inside the shipment and attach another (folded) to the outside.
If the sender is a company, an electronic notification also goes to the shipping company. Private senders receive instructions by email about sending the proforma/commercial invoice and personal ID to the shipping company.


UPS needs a personal ID for export clearance (personal ID is the only way customs identifies private individuals). Export clearance is included in shipments, but in the destination country, the recipient may have to pay local import costs, taxes, and customs duties. There are many differences between countries in these.

More information about international shipments:

https://www.shipit.fi/palvelut/ohjeet/ulkomaankauppa-ja-alv or from our customer service chat, customerservice at shipit.fi or by calling +358207528488.

Need to send corporate gifts, samples, or Christmas presents to your customers? With Shipit, you can also easily send seasonal mass shipments to your customers.

Request a csv file to fill out from Shipit customer service, and we'll create the package labels for you. Chat or email customerservice at shipit.fi

As an additional service, we also print and send waybills to your company, and if needed, you can also acquire storage, packaging, and shipping services through us.

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FAQ

Frequently Asked Questions

Read more frequently asked questions or let our professional customer service help you on weekdays from 9 AM to 4 PM via our website chat, phone, or email. You can also fill out the contact form below, and our customer service will respond to you by the next business day at the latest.

Frequently Asked Questions
Contact us and let us help

Contact us and let us help

Don't hesitate to contact us with any questions you may have, we're here to help you and your business! We'll respond to you by the next business day at the latest.

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