Shipit's Odoo integration saves Hevari six hours a week
Hevari Oy is a specialist equestrian supplies retailer founded in 1999, with locations in Heinola and Espoo, Finland. Hevari serves customers in Finland and Sweden through its online stores hevari.fi and hevari.se.
Hevari sends around 15,000 shipments a year. Most stay in Finland, but parcels also go to Sweden, the rest of Europe and, in small numbers, outside Europe. Hevari ships both parcels and freight, and sells to consumers as well as businesses.
Today, Hevari creates all its shipments directly in its Odoo ERP system using Shipit's Odoo integration. Manual label work is gone, saving around six hours a week.
A new ERP called for a new shipping solution
Before Shipit, Hevari used nShift. The company wanted better customer service and a proper ERP integration, and at the same time it was renewing its ERP system.
– We were looking for better customer service and a proper ERP integration. We wanted a shipping solution that would fit seamlessly into our new setup, says Kaisa Vaaramaa, E-commerce Specialist and Developer at Hevari.
Creating shipping labels used to be time-consuming manual work that left too much room for errors.
Among the first to use Shipit's Odoo integration
Hevari already knew Shipit as a familiar name in e-commerce. The deciding factor was that an Odoo integration was available. Shipit was also willing to develop new features together with the customer and kept in active contact with Hevari.
Hevari's online stores run on Magento 2, and its ERP system is Odoo. Orders flow from Magento into Odoo, where shipments are created through the Shipit integration.
The rollout took about two months. Most of that time went into development and testing, as Hevari was one of the first companies in Finland to use the Shipit integration in Odoo.
– Working with Shipit was solution-oriented, and the integration is now live in production, Kaisa says.
All shipments in one place in Odoo
Hevari now handles all shipments in one place in Odoo, whether they are online orders or other shipments. Shipments and labels are created directly from the ERP, and the pickup point can be selected or changed when creating a shipment.
What matters most to Hevari is a reliable Odoo integration, pickup point search, a wide range of carriers in one solution, and up-to-date customer notifications.
In Finland, customers can choose DSV's pickup point parcel, Posti's Postipaketti, Kotipaketti or Express, and Matkahuolto's Lähellä-paketti, Jakopaketti or home delivery. Shipments to Sweden go with PostNord MyPack and MyPack Home, as well as Matkahuolto's Ulkomaan Lähellä-paketti. Pallet freight is shipped with DSV, and customers can also collect their orders in person.
The change shows directly in working hours.
– We save around six hours a week on shipping labels alone, which used to be very time-consuming manual work. We make fewer errors than before, and customer notifications are up to date through Shipit.
Pickup point search, developed together
During testing, it became clear that Hevari needed to be able to select or change the pickup point in Odoo when creating a shipment. Shipit started developing the feature together with Hevari, and pickup point search is now in use.
According to Kaisa, the collaboration has been straightforward.
– Shipit is easy to reach, and they are committed to solving challenges together with us. Their customer service is fast.
Ready to grow
Hevari wants to increase its shipping volumes and expand its delivery options. With Shipit, new delivery methods and carriers can be added whenever needed, without any system changes.
For companies considering Shipit, Kaisa sums up the experience:
Shipit is a flexible, development-minded partner with fast customer service and a genuine desire to help its customers succeed. For us, it has saved time and made routine work easier.