Go to the order's Create Shipment page and scroll down to the Parcels section:
If there are multiple fulfillment groups on the order, you'll need to select which one you're creating the shipment for.
If any product is missing dimensions or weight, the app will ask you to fill them in, you can also save these values for future orders so you won't need to enter them again.
If the shipment includes items not found in the Shopify order data (e.g. gifts or packing materials), add them using "Add manual item". Fill in the description, quantity, dimensions, and weight. You can also choose:
Category: "Packing material" or "Shipment content", depending on whether it's a sellable product or e.g. padding or other packing material. Note that shipment content isn't added to customs declarations, so it can't be relied on for international box suggestions.
Rotation: "Best fit", "Keep flat", or "Do not rotate" — this controls how the item is allowed to be oriented in the calculation.
"Ship separately": if the item shouldn't be packed together with others in the same box.
If you add the same item often (e.g. a sample, gift card, or standard packing material), you can save it as a preset by clicking "Save as reusable preset" after filling in the details. Next time, you can select the item directly from the "Reusable extra item" dropdown and click "Add preset" — the item is added automatically to the form without needing to fill it in again.
Click "Estimate boxes". The app calculates the boxes needed based on the order items and any added items.
The suggested boxes and their dimensions/weights are automatically copied into the parcel cards below. Review and edit as needed before booking, nothing is booked automatically. If you change any inputs after estimating (items, quantities, dimensions, etc.), click "Estimate boxes" again to refresh the suggestion.
Clicking "Save" at the top of the page actually creates the shipment, and then opens the label download flow.