Shipit LivePrint – shipping labels to your printer | Shipit

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Shipit LivePrint – shipping labels straight to your printer

Shipit LivePrint is an add-on for Shipit TMS that sends shipping labels and documents straight to your warehouse printer. No need to download, open or save PDF files. The add-on costs €19 / month and is available in all Shipit TMS plans, including the free Shipit Free plan.

Zebra thermal printer printing a shipping label with Shipit LivePrint

What is Shipit LivePrint?

Shipit LivePrint is a lightweight app that you install quickly on the computer your printer is connected to. When you select a shipment and a printer in Shipit, the shipping label or document prints straight to your printer.

With automatic printing turned on, labels for shipments created through your webshop, ERP or WMS also print automatically, without opening Shipit.

LivePrint is ideal for businesses that send a lot of shipments every day. It removes several clicks from every shipment and makes packing faster.

LivePrint is activated through Shipit. Contact our sales or customer service team, and we’ll enable it for your account.

Request LivePrint

What you get with LivePrint

€19 / month
Available in all Shipit TMS plans

  • Shipping labels print straight to your printer, no PDF files

  • Works with all carriers in Shipit

  • Prints A4, A5 and A6 sizes as well as thermal labels in various sizes

  • Works with Zebra and other common thermal printers

  • Works on Windows, Mac and Linux

How it works

LivePrint prints in two ways:

  • Automatically: when a shipment is created, for example from your webshop or ERP, the label prints on its own.

  • Manually: select a shipment in Shipit and choose Print via LivePrint.

No downloads, no PDF files, no extra clicks.

Before you start

Make sure you have:

  • A Shipit business account with active invoicing or wallet balance

  • A computer with a printer connected

  • A printer, or the address of a network printer

  • An API key: gear icon → Organization settings → API Tokens

Don’t have LivePrint yet? Contact us →

How to set up LivePrint

Setup takes six steps. The app is available in English, and the field and button names in this guide are shown in bold exactly as they appear in the English version of the app.

Step 1: Request LivePrint

  1. Contact Shipit customer service or sales.

  2. We’ll enable LivePrint for your company’s Shipit account.

Downloading the app alone doesn’t activate the service. LivePrint only works once Shipit has enabled it for your account.

Step 2: Install the app

  1. Download the LivePrint installation file to the computer your printer is connected to.

  2. Open the file. The LivePrint Setup window opens. Click Install.

LivePrint Setup installation window with the Install button

Step 3: Configure the basic settings

The app opens the Setup Wizard. Fill in the fields from top to bottom.

  1. Language: select English.

  2. Environment: select Production. The other options (Sandbox and Local) are for testing only.

  3. Personal Access Token: get your API key from your Shipit account: gear icon → Organization settings → API Tokens. Copy the key with the copy icon next to it and paste it into the field. You can also open your account settings with the Account Settings button in the app. The API key is not your password.

  4. Installation name: give the computer a name your whole team will recognize, for example Warehouse print station.

  5. Execution mode: select Automatic if you want labels to print automatically later. Select Demand-only only if you always print manually from Shipit. The execution mode can’t be changed after saving.

  6. Keep Automatic printing off while testing. You’ll turn it on in step 6.

LivePrint Setup Wizard with fields for language, environment, personal access token and installation name

Step 4: Select printers and documents

Do these on the same page.

  1. Printer Management: the app shows how many printers it found on your computer. Select the right printer for each paper or label size under Select Printer.... Available sizes include A4, A5 and A6 as well as thermal labels in various sizes. If you use the same printer for everything, select it once under Update All Printers.

  2. Document Management: choose what to print with LivePrint: labels, receipts, commercial invoices or customs declarations (CN22 and CN23).

  3. Logical print targets: give the printer a short name, or alias, for example A4-print, and select the Local printer next to it. The alias appears in Shipit when you choose a printer. You can add more aliases if needed.

  4. Click Save. The computer and printers are saved to your Shipit account.

Note: after saving, the installation name, execution mode and printers can’t be changed. Changing them requires removing the installation and registering it again. Check the details before you click Save.

LivePrint Document Management settings for enabling label, receipt, commercial invoice and customs declaration printing

Step 5: Enable background operation

  1. Go to Platform Integration.

  2. Click Install Background Integration. You only need to do this once.

LivePrint now starts automatically and keeps printing even when you close the app window. You only need the Start Background Daemon button for troubleshooting. If background operation stops working, click Repair Background Integration.

LivePrint Platform Integration settings with the Install Background Integration button

Step 6: Test and go live

  1. Do a test print from Shipit using Print via LivePrint (see instructions below).

  2. Once the prints look right, open Schedule Management in the app settings.

  3. Turn on Automatic printing and click Save in the same section.

Labels for new shipments now print without clicking Print via LivePrint. LivePrint checks for new shipments at set intervals, so printing happens automatically but not always instantly. The computer and LivePrint need to be running and online.

If you chose Demand-only as the execution mode in step 3, you always print from Shipit using Print via LivePrint.

How to print with LivePrint every day

  1. Log in to Shipit and open Shipments.

  2. Click the three dots on the shipment row and select Print via LivePrint.

  3. Under Document, choose what to print: Shipping labels or Proforma / commercial invoice.

  4. Under Computer / print target, select the right printer. The list shows the installation name and alias, for example Installation / A4-PRINT.

  5. Click Send labels.

  6. The label or document prints on your printer.

If automatic printing is turned on, labels for new shipments print without these steps. You can still use Print via LivePrint to reprint a single shipment or to print a commercial invoice.

Shipit shipment list menu with the Print via LivePrint option
Print via LivePrint window for choosing the document and the printer

How do I know the print went through?

In the shipment list, the Printed column shows a green mark when the shipment has been printed. A red mark means it hasn’t been printed yet.

If the computer is turned off or offline, it receives the documents once LivePrint reconnects. Don’t send the print again straight away if it’s delayed. First check that the computer is on and LivePrint is running, so the same label doesn’t print twice.

Frequently asked questions about Shipit LivePrint

Shipit LivePrint is an add-on for Shipit TMS that prints shipping labels and documents straight to your warehouse printer, without downloading PDF files.

Shipit LivePrint costs €19 / month. It’s available as an add-on in all Shipit TMS plans, including the free Shipit Free plan.

Contact Shipit customer service or sales. Once LivePrint is enabled for your account, install the app on your computer, enter your API key and connect your printer.

You’ll find it in your Shipit account: gear icon → Organization settings → API Tokens. It’s an account-specific key, not your Shipit password. The key can be used once your account has active invoicing or wallet balance.

Yes, if you choose Automatic as the execution mode during setup and turn on Automatic printing. LivePrint checks for new shipments at set intervals and prints their labels. The computer and LivePrint need to be running and online.

Yes. With Automatic printing on, labels for shipments created through your webshop, ERP (such as Odoo) or WMS also print automatically. You don’t need to open Shipit.

No. The execution mode, installation name and printers are locked when you save, and changing them requires removing the installation and registering it again. You can turn Automatic printing on or off at any time in the app settings under Schedule Management.

LivePrint works with printers installed on your computer and with common thermal printers such as Zebra.

LivePrint works on Windows, Mac and Linux.

Yes. LivePrint prints shipping labels for all carriers in Shipit.

Shipping labels and documents in A4, A5 and A6 sizes, as well as thermal labels in various sizes. You can also print proforma and commercial invoices, receipts and customs declarations (CN22 and CN23).

No. Once you click Install Background Integration in the app, LivePrint starts automatically and prints even when the app window is closed.

Check that the computer is on and LivePrint is running. If the computer has been off, it prints the waiting documents once LivePrint reconnects. Don’t send the print again straight away, so the same label doesn’t print twice. If background operation isn’t working, click Repair Background Integration in the app.

Shipit customer service representative with a headset and a Shipit hoodie working on a laptop in a meeting room

Get started with LivePrint

Want your shipping labels to print straight to your printer? Get in touch, and we’ll enable LivePrint for your account and help you get set up.

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