Reinforce your brand with every delivery. Customizable emails turn an ordinary "Your order is on its way" message into an effective, visually branded customer message – easily and automatically within the Shipit software.
Stand out from the crowd – enable customizable emails in the Shipit software!
What is a customizable email?
A customizable email is an automatic message sent to your customer as soon as an order has shipped and a tracking code has been generated. The message tells the customer "Your order is on its way" while also including the tracking information they're expecting.
Shipit's customizable emails are an easy and effective way to reinforce your brand at exactly the right moment – when the customer is waiting for their package!
This message is sent automatically to all customers of your online store, and because it includes a tracking link, its open rate is nearly 100%. This makes it the perfect opportunity to improve the customer experience, build trust, and showcase your brand's look and messaging.
When a customer receives a message featuring your company's own logo, colors, and style, it immediately feels familiar and trustworthy – and is more memorable.
Here's how to get more out of the "Your order is on its way" message:
Add your own logo with a link to your online store
Customize colors and fonts to match your brand
Add your own social media links and choose the link colors
Add your own text, e.g. a monthly campaign or important announcement, with a link of your choice
Add an image – such as a product showcase or promotional banner – with an optional link
Make this automated message part of your customer experience. Activate customizable emails easily in the Shipit software and turn every delivery into part of your brand experience!
Pricing
Sending customized messages is both easy and affordable Pricing is based on the number of messages sent per month:
0–99 messages/month: €3.90/month
100–499 messages/month: €6.90/month
500–2,500 messages/month: €9.90/month
Over 2,500 messages/month: €9.90/month + €0.03 per additional message
Pricing is clear and flexible – you're billed once a month based on your actual email sending volume.